ABHISHEK RAJA
MISSISSAUGA,Ontario
Summary
A results-driven professional with 8+ years of experience in supply chain operations, demand planning, and e-commerce, supported by SAP ERP certification. Skilled in managing category-level forecasts, optimizing inventory, and improving procurement processes. Adept at cross-functional collaboration with sales, logistics, product management, and global operations to align supply chain strategies with business goals. Demonstrates expertise in data analysis, inventory optimization, KPI monitoring, and cost-saving initiatives. Detail-oriented and adaptable, thrives in fast-paced environments by leveraging strong interpersonal and data management skills to drive operational efficiency and maximize outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Supply Chain Analyst - Demand Planning & Ordering
Loblaws Companies Limited
MISSISSAUGA, ON
06.2022 - Current
- Develop and manage accurate weekly product-level forecasts, incorporating inputs from sales demand, market trends, channel analysis, and HQ guidelines to achieve consensus across stakeholders.
- Oversee inventory management and replenishment flows from vendors to stores, ensuring optimal stock levels and minimizing overstock or stockouts.
- Build and maintain strong vendor relationships, ensuring all forecast and flow requirements align with defined standards and targets.
- Collaborate with transportation, distribution, and vendor teams to streamline the flow of goods, addressing constraints and ensuring timely delivery.
- Maintain accurate data management for forecasts, product attributes, and vendor details, enabling informed decision-making.
- Drive process improvement initiatives, particularly with vendors, focusing on KPIs like forecast accuracy, inventory health, and on-time delivery to optimize supply chain performance.
Returns Manager (Reverse Logistics)
Reliance Retail
Bangalore, INDIA
04.2022 - 02.2023
- Developed and implemented return optimization strategies for entire South Zone cities in India
- Identified root causes of returns using Tableau and analyze reasons for increases in respective cities
- Prepared zonal analysis for 50 cities and Identify areas of improvements for Returns processes
- Closely monitored and provided reports on crucial metrics related to product returns and the reverse supply chain, utilizing SAP, and suggested strategies to enhance results
- Collaborated with vendors, transport, and distribution teams to optimize the flow of goods across the supply chain network, ensuring efficiency and smooth operations.
Supply Chain Analyst
Lowe's Companies, Inc
Bangalore, INDIA
11.2019 - 04.2022
- Improved compliance functions, including vendor data analysis(on-time, fill rate, and OTIF performance) scorecard processing, and relationship building with stakeholders
- Maintained accurate compliance data for 1000+ vendors and prepared compliance reports
- Analyzed data using Power BI and excel dashboards and identify trends, and provided valuable insights
- Led data-driven projects, managed vendor chargeback process and inquiries, and liaised between Supply Chain, Operations, Accounting, and Merchandising teams
- Resolved vendor issues quickly, improved vendor performance, and prepared reports with data and metrics for business decisions
- Identifying opportunities for process improvement and implementing strategies to enhance key performance indicators (KPIs), particularly with vendors.
Senior Associate (E-commerce)
Appario Retail (Amazon Subsidiary)
Bangalore, INDIA
08.2018 - 11.2019
- Conducted pricing, promotions, and clearance operations, while supporting vendor managers to improve their business on Amazon.IN
- Oversaw online deal operations across 10+ product categories, monitored operations, flagged possible escalation, and implemented corrective actions
- Managed Amazon Roller Thunder deals by conducting competitive price analysis to win the buy-box on Amazon.IN
- Generated templates and reports utilizing sales and glance views to predict the characteristics and duration of online deals
- Implemented process improvement initiatives, primarily with vendors, aimed at enhancing key performance indicators (KPIs) and driving overall operational efficiency
- Demonstrated multitasking abilities in a fast-paced environment and operated with speed and accuracy to meet Amazon standards
Merchandising Officer & Inventory Controller
Tesco
Bangalore, INDIA
11.2015 - 07.2018
- Accurately forecasted, ordered and distributed inventory for UK and Ireland fulfillment centers using ordering tools and requests
- Effectively managed stock requests from both internal and external stakeholders, while ensuring accurate inventory tracking for fulfillment centers in the UK and Ireland
- Analyzed consumer demand patterns in order to efficiently allocate products to appropriate locations, both in-store and online, which resulted in optimized inventory levels and turnover rates
- Forecasted and generated purchase orders for 100+ stores, ran quality audits for complete online range, and ensured optimum stock replenishment
- Analyzed data, closely monitored inventory levels, and efficiently managed replenishment to ensure timely delivery of goods from vendors to stores, resulting in optimal product availability
- Maintained accurate data management for forecasts, product attributes, and vendor information to support effective inventory management
Education
MBA - Marketing Management
Annamalai Distance Education
Bangalore, INDIA04.2017
Bachelor of Business Management - Business Administration
St. Joseph's College of Commerce
Bangalore, INDIA04.2015
Skills
- Applications and tools used: Advanced Excel, SQL, Macros, Teradata, AWS, Logistic Management Tool (Mainframe), SAP ERP, Oracle (ORMS), VMS, Tableau & Power BI
- Supply Chain Management
- Demand Planning
- Data Management
- Inventory Management
- Fulfillment Operations
- Stock Allocation
- Reverse Logistics
- Procurement Operations
- Process Optimization
- Purchase Order Management
- People Management
- Time Management
- Attention To Detail
- Customer Focus & Sensitivity
Websites
Certification
- Certificate program in Supply Chain Management
- Supply Chain Foundations: Analytics
- SAP ERP Essential Training
- Supply Chain Operations Metrics and KPI's
- Logistics and Supply Chains - Fundamentals, Design & Operations
- Retail Essentials - Amazon
Accomplishments
- Successfully managed customer returns for 50 cities in South India, by achieving a returns target < 3%
- Led projects resulting in 60% standardization of the deal operations and streamlined the Amazon Roller Thunder process during peak sale seasons for the brand Boat, resulting in 2 million sales
- Trained teams in Tesco and Reliance Retail on tools and processes, reducing errors and increasing efficiency to 80% through a proactive QC framework
- Implemented several BI and Excel dashboards to analyze vendor performance metrics more accurately and efficiently
- Maintained a 100% inventory availability record in the Computing Category, providing accurate forecasting and timely availability reports
Additional Information
- https://www.linkedin.com/in/abhishekrj15/
Timeline
Supply Chain Analyst - Demand Planning & Ordering
Loblaws Companies Limited
06.2022 - Current
Returns Manager (Reverse Logistics)
Reliance Retail
04.2022 - 02.2023
Supply Chain Analyst
Lowe's Companies, Inc
11.2019 - 04.2022
Senior Associate (E-commerce)
Appario Retail (Amazon Subsidiary)
08.2018 - 11.2019
Merchandising Officer & Inventory Controller
Tesco
11.2015 - 07.2018
MBA - Marketing Management
Annamalai Distance Education
Bachelor of Business Management - Business Administration
St. Joseph's College of Commerce
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