Summary
Education
Work History
Skills
Certification
Additional Impact
Accomplishments
Timeline
ABHISHEK PATEL

ABHISHEK PATEL

Ottawa,ON
"As a tech virtuoso and wireless whisperer, I weave through the digital landscape, harmonizing innovative solutions and creating a lasting melody of technological impact."
- Abhishek Patel.

Summary

Tech-savvy professional with a post-graduate degree in Wireless Information Networking. Possesses proven skills in troubleshooting, deploying network solutions, and optimizing performance. Adept in customer service and problem-solving. Eager to leverage technical expertise for company success.

Education

Postgraduate - Wireless Information Networking

Fleming College
04.2023

Undergraduate - Computer Applications

VNSGU, India
05.2020

Training - CCNA

Vivekananda IT Institute
08.2021

Work History

Field Service Technician

Bell Technical Solutions Ottawa
Ottawa, Ontario
05.2023 - 11.2023
  • Installed, maintained, and repaired various telecommunications systems, including Avaya Aura, Meridian, Mitel, Panasonic, and Cisco
  • Utilized advanced test equipment, including OTDR, Light source and power meter, EXFO MAXTESTER, and 3M DYNATEL 2273 Cable Locator, to ensure system functionality
  • Led troubleshooting efforts and resolved complex issues with meticulous attention to detail
  • Stayed updated with the latest telecommunications technologies to guarantee the reliability and performance of systems
  • Collaborated effectively as a team player, working seamlessly with colleagues to achieve project objectives
  • Demonstrated a strong work ethic and maintained a commitment to excellence
  • Adapted to diverse telecommunications challenges and successfully implemented solutions.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Managed on-site and off-site installation, repair, maintenance, and test tasks.
  • I played a pivotal role in configuring and optimizing Wireless LAN controllers, including the
    Cisco Catalyst 9800 Series, to enhance network performance in a large-scale corporate
    environment.

Skills

  • Wireless LAN Controllers
  • Self-Motivated
  • Excellent communication
  • Problem-solving
  • Network development
  • System upgrade
  • Component installation
  • Network support
  • Critical Thinking
  • Multitasking Abilities

Certification

CCNA: Enterprise Networking, Security, and Automation


CCNA: Switching, Routing, and Wireless Essentials


CCNA: Introduction to Networks

Additional Impact

Network Protocols and Virtualization

Network Building and Monitoring

IT Documentation

Latest Telecommunication Knowledge

Accomplishments

Successfully Completed a project on “Transcript management system” (Desktop application) where we used .Net as frontend and MS Access as backend. (2020)

Successfully Completed a project on “Biotech Engineering” (Website) – Fleming College, Peterborough. (2023)

  • Used WordPress to create a dynamic and user-friendly website
  • Created backups and archives
  • Implemented SSL certificates and applied security plugins
  • Worked and presented documents such as Project Management Plan, Gantt-Chart, RBS, WFD, etc.
  • Ranked in the top three for the “MINI IT Showcase competition” (Judged by IEEE).

Timeline

Field Service Technician - Bell Technical Solutions Ottawa
05.2023 - 11.2023
Fleming College - Postgraduate, Wireless Information Networking
VNSGU, India - Undergraduate, Computer Applications
Vivekananda IT Institute - Training, CCNA

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