ABHISHEK HARIDAS MENON

Currently working as a Sales Advisor, assisting the sales for Costco in the following role:

• Enhanced customer satisfaction by 70%, by proactively engaging with customers, explaining product details and creating brand awareness using the SITGA approach (Smile, Invite, Talk, Give a sample, Ask for sales).
• Improved workplace efficiency by coordinating with team members to close, clean, and sanitize the workplace, ensuring adherence to health and safety policies.
• Delivered excellent and timely customer service, contributing to a positive shopping experience and increased sales by 80%.
• Exceeded sales targets consistently through effective product demonstrations and persuasive communication skills.

• Prepared sanction letters and related loan documentation, ensuring compliance with terms of approval for sole/multiple/consortium banking clients, enhancing operational efficiency.
• Ensured perfection of securities by scrutinizing executed documentation in terms of stamping, signatures, execution, etc., along with safekeeping documents in relevant lockers.
• Maintained strict adherence to industry regulations, such as statutory filings with Registrar of Companies (ROC), including CHG-1, CHG-4, and CERSAI (Central Registry of Securitization Asset Reconstruction.
• Monitored deferrals and tracked covenants and insurances in the C-Cube system, maintaining up-to-date records.
• Liaised with internal risk teams to resolve documentation deficiencies, reducing discrepancies by 90%.

Worked as an outsourced staff in the Credit Administration Department at Yes Bank (Employed by Veeraraghavan & Co.) for the following roles:

• Prepared Sanction Letters and related loan documentation, ensuring compliance with terms of approval for sole/multiple/consortium banking clients.
• Ensured perfection of securities by scrutinizing executed documentation, achieving an 80% reduction in deficiencies.
• Maintained proper organization by securely storing documents in designated lockers.
• Updated Disbursement Notice(s) data in Cordy’s system and tracked covenants and insurances in the C-Cube system, maintaining up-to-date records.
• Ordered office supplies and maintained supplier contacts in database.
• Assisted with day-to-day operations, working efficiently and productively with all team members.