Abhishek Singh
Regina,Saskatchewan
Summary
Proven Business System Analyst with a track record of enhancing operational efficiency and decision-making. Skilled in business process modeling and Agile methodologies, I've led cross-functional teams to deliver projects that significantly improved productivity and reduced costs. Expert in fostering stakeholder relationships and utilizing Tableau for insightful data analysis.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business System Analyst
Wipro Technologies
Calgary, AB
01.2019 - 12.2023
- Supported the integration of new software applications by liaising between development teams and end users throughout all stages of the project lifecycle.
- Maintained system security protocols by implementing stringent access controls, vulnerability assessments, and regular monitoring procedures.
- Produced charts and diagrams to assist with problem analysis.
- Gathered, reviewed and reported on findings.
- Collected, defined and analyzed business requirements.
- Offered input for complex documents to support client-ready final versions.
- Improved decision-making capabilities with accurate reporting tools that provided valuable insights into key performance metrics.
- Delivered high-quality documentation including functional specifications, test plans, user manuals, and other technical materials.
- Collaborated with stakeholders to define project scope, objectives, and deliverables for successful implementation.
- Managed cross-functional teams, fostering strong working relationships and open communication channels among team members.
- Optimized operations for increased efficiency, utilizing comprehensive data analysis techniques.
Deputy Manager
DB Digital
04.2017 - 01.2018
- Improved operational efficiency by streamlining processes and implementing best practices.
- Collaborated with cross-functional teams to drive continuous improvement initiatives throughout the organization.
- Implemented new systems and technologies to optimize workflow and increase productivity.
- Analyzed data trends to make informed decisions regarding operational strategies and adjustments as needed.
- Reduced overhead costs through effective resource management and strategic budgeting.
- Conducted regular audits to ensure compliance with regulatory requirements and internal policies.
Business Manager
AUW
03.2015 - 09.2016
- Led end-to-end entity setup for the Digital Division
- Managed comliance and statutory obligations
- Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.
- Oversaw financial operations, maintaining accurate records and ensuring compliance with industry regulations.
- Successfully managed organizational change initiatives, minimizing disruptions to daily operations while achieving desired outcomes.
- Assisted with hiring process and training of new employees.
- Streamlined business processes by implementing new project management tools and techniques.
- Developed strategic partnerships with key stakeholders, leading to significant growth opportunities for the company.
Resource Manager
Aon Hewitt
05.2014 - 03.2015
- Collaborated with department heads to identify staffing requirements, resulting in improved workforce planning and reduced turnover rates.
- Served as a key point of contact for both internal stakeholders and external partners on matters relating to resource availability and allocation, fostering strong relationships built on trust and transparency.
- Streamlined resource allocation processes by implementing efficient scheduling and tracking systems.
- Continuously assessed the effectiveness of existing resource management strategies, refining processes as needed to ensure optimal performance at all times.
- Enhanced team productivity with regular performance evaluations and targeted training programs.
- Analyzed historical data to forecast future resourcing needs, enabling proactive planning and adjustments as needed.
Senior Analyst
IGATE Technologies
06.2010 - 05.2014
- Collaborated with cross-functional teams to identify areas of improvement, leading to increased operational effectiveness.
- Provided expert advice for senior management, contributing to informed decision-making and strategic planning.
- Played a pivotal role in the successful completion of high-stakes projects by providing crucial analytical support and insights.
- Optimized project management, resulting in timely deliverables and improved client satisfaction rates.
- Enhanced team productivity by streamlining workflow processes and implementing time-saving strategies.
- Delivered accurate financial forecasts by conducting thorough data analysis and research on market trends.
Education
MBA - International Business
Amity University
INDIA05.2009
Skills
- Business process modeling
- Use Case Development
- Agile expertise
- Tableau Expertise
- Business Analysis
- Waterfall methodology
Certification
PMP - PMI
Certified Scrum Master
Timeline
Business System Analyst
Wipro Technologies
01.2019 - 12.2023
Deputy Manager
DB Digital
04.2017 - 01.2018
Business Manager
AUW
03.2015 - 09.2016
Resource Manager
Aon Hewitt
05.2014 - 03.2015
Senior Analyst
IGATE Technologies
06.2010 - 05.2014
MBA - International Business
Amity University