ABHIRAM GOPAKUMAR
Mississauga,Ontario
Summary
Dynamic Sales Associate with extensive experience in retail, recognized for delivering exceptional customer service and fostering memorable guest experiences. Proven expertise in product knowledge and a strong ability to build customer support, leading to increased sales and customer loyalty. Demonstrates exceptional organizational and time management skills, effectively handling multiple tasks in fast-paced environments. Currently seeking a Full-time position to leverage sales expertise, drive business growth, and enhance customer satisfaction
Overview
2
2
years of professional experience
Work History
Sales Associate
West Coast Kids
Burlington, Ontario
09.2024 - Current
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Identified customer needs based on their lifestyles and preferences.
- Ensured the sales floor was organized and visually appealing by maintaining cleanliness and restocking items.
- Demonstrated product features and benefits for customers' needs.
- Maintained knowledge of sales and promotions, return policies and security practices.
Sales Associate
ToysRus Canada
Mississauga, Ontario
08.2023 - 09.2024
- Resolved customer inquiries efficiently, enhancing overall customer satisfaction.
- Managed product pricing and maintained accurate inventory records using company software.
- Assisted in visual merchandising, creating appealing displays that capture customer interest.
- Worked effectively in team environments to make the workplace more productive.
- Answered customer inquiries regarding product features, pricing, and availability.
- Organized and prioritized tasks to optimize time management and achieve sales goals.
Warehouse Operator
Tiffany Food Gate
Etobicoke, Ontario
02.2023 - 08.2023
- Packed items efficiently and updated inventory records using warehouse management systems.
- Managed inventory control, ensuring accurate stock levels and prompt order fulfillment.
- Monitored quality control processes for incoming shipments and outgoing orders.
- Maintained a clean work environment by adhering to safety protocols at all times.
Education
Project Management - Business Management
Sheridan College
Mississauga, ON12-2024
Business Analysis And Project Management - Business Administration
Sheridan College
Mississauga, ON08-2023
Kerala University
Skills
- Retail store operations
- Upselling
- Time management
- Multi-tasking strength
- Positive and professional
- Adapt to diverse groups
- Promotional support
- Listening skills
- Guest Relations
- Price quote preparation
Languages
English
Full Professional
Timeline
Sales Associate
West Coast Kids
09.2024 - Current
Sales Associate
ToysRus Canada
08.2023 - 09.2024
Warehouse Operator
Tiffany Food Gate
02.2023 - 08.2023
Project Management - Business Management
Sheridan College
Business Analysis And Project Management - Business Administration
Sheridan College
Kerala University
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