Dynamic professional with a robust background in delivery and customer service, complemented by a solid academic foundation in business administration and applied psychology. Experienced in managing logistics, fostering strong customer relationships, and maintaining high standards of service delivery in fast-paced environments. Demonstrates exceptional communication skills, a keen attention to detail, and the ability to multitask effectively. Highly skilled in problem-solving and customer engagement, with a proven track record of meeting and exceeding performance targets. Currently seeking a work-from-home position in customer service or sales, where extensive interaction skills and a customer-first attitude can contribute to successful business outcomes and client satisfaction.
Hi, I’m
Abhijot Singh
Surrey,BC
Summary
Overview
5
years of professional experience
1
Certification
Work History
Kindersley Transport
Truck Driver
07.2022 - Current
Job overview
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Self-motivated, with a strong sense of personal responsibility.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
CDS
Forklift Operator
06.2022 - 07.2022
Job overview
- Supported warehouse staff in meeting tight deadlines by prioritizing tasks based on shipment schedules.
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Assessed equipment for damage, wear, battery life, and fluid levels.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Demonstrated versatility in operating various types of forklifts, including sit-down, stand-up, and reach varieties, to accommodate different warehouse layouts and requirements.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
FreshPrep
Truck Driver
09.2021 - 06.2022
Job overview
- Proactively communicated with all departments in different Freshprep warehouses regarding any changes or updates affecting scheduled pick-ups or deliveries, ensuring that all parties were kept informed.
- Streamlined trip logs, expense reports, and other paperwork to ensure accurate records were maintained for compliance purposes.
- Safely loaded and unloaded trucks using appropriate forklift attachments, reducing the risk of accidents or injuries.
- Inspected food items for any contamination before pick-up from independent vendors.
- Assisted in various warehouse activities such as stacking pallets inside cold and dry storage when not on road.
Intelcom Express
Delivery Courier
11.2020 - 08.2021
Job overview
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Developed strong relationships with customers through courteous service and proactive problem-solving abilities.
- Followed safety procedures and regulations to protect packages and vehicles.
- Demonstrated a strong commitment to customer service excellence by maintaining a courteous demeanor in challenging situations and going above and beyond to ensure complete satisfaction.
Skip The Dishes
Delivery Driver
09.2020 - 11.2020
Job overview
- Delivered food packages to customer doorsteps and business offices.
- Inspected and maintained delivery vehicle regularly to keep in safe working order.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Eco-Giants Construction Cleaning Inc.
Site Supervisor
05.2020 - 09.2020
Job overview
- Maintained records and logs of work performed and materials and equipment used.
- Conducted thorough quality assurance checks on completed work, ensuring compliance with industry standards and client requirements.
- Skilled at working independently and collaboratively in a team environment.
Walmart
Janitorial Cleaner
03.2020 - 05.2020
Job overview
- Organized and used industrial cleaning products following strict safety procedures.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Collaborated with fellow janitorial staff members to distribute tasks evenly and ensure comprehensive cleaning coverage.
- Ensured a healthy environment for building occupants by properly sanitizing restrooms and common areas during COVID.
American Institute
IELTS Tutor
06.2019 - 02.2020
Job overview
- Implemented effective strategies to address diverse learning styles, leading to improved student performance in IELTS exams.
- Used variety of teaching methods to successfully help wide range of students.
- Maintained positive attitude and affirmatively communicated with each student.
- Contributed to the development of new curriculum resources that emphasized critical thinking skills essential for success on the IELTS exam.
- Increased student confidence in English language skills through engaging activities, standardized tests and targeted practice sessions.
Amazon
Kindle Direct Publisher
09.2023 - Current
Job overview
- Successfully created and published 3 Colouring and activity books in different genres, working on more in spare time.
- Utilized desktop publisher software to examine printed materials and verify design elements remained intact.
- Learned and adapted quickly to new technology and software applications.
- Conducted market research to make editorial decisions on content selection and target audience engagement strategies.
- Enhanced publication quality by meticulously editing and proofreading content prior to release.
Education
University Canada WestVancouver, BC
MBA Foundation Program from Business Administration
08.2020
University Overview
Amity UniversityRajasthan, India
Bachelor Of Arts from Applied Psychology
08.2019
University Overview
- Served as Class Representative.
- Professionally managed several in-campus events.
- Achieved Silver Medal in Air Gun shooting at Military Training Camp.
- Completed multiple Internships, Case studies and survey based Research Papers on various topics, implying with APA guidelines.
- Been part of many industrial visits and conferences.
- Studied Philosophy and German as additional subjects.
- Member of Mediation and Yoga Club.
Maharaja Aggarsain Public SchoolHaryana, India
Grade 12 from Humanistic Studies
04.2016
University Overview
- Awarded multiple medals in Athletic games.
Guru Nanak AcademyHaryana, India
Grade 10th from General Studies
04.2013
University Overview
- Awarded Gold, Silver and Bronze medals in Tae-Kwan-do, boxing, Archery and Athletic games on District, State and National levels.
- Active member of group singing and acting club.
Skills
- Excellent Communication
- Decision-Making Competence
- Attention to Detail
- Task Prioritization
- Multitasking Abilities
- Time management abilities
- Customer-Oriented
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
German
Elementary
Certification
- Certified Operator - Reach Truck, Sit down Counterbalance and Walkie - Raymond Johnston Equipment - Expires Jul 2025
- WHIMS and Dangerous Goods Transportation Training - Kindersley Transport Ltd. - Expires Jan 2033
- Class 5 Driving License with Airbrakes Endorsement - ICBC - Expires Nov 2028
- Occupational First Aid Level 1 - WorkSafe BC - Expires Sep 2024
Timeline
Kindle Direct Publisher
Amazon
09.2023 - Current
Truck Driver
Kindersley Transport
07.2022 - Current
Forklift Operator
CDS
06.2022 - 07.2022
Truck Driver
FreshPrep
09.2021 - 06.2022
Delivery Courier
Intelcom Express
11.2020 - 08.2021
Delivery Driver
Skip The Dishes
09.2020 - 11.2020
Site Supervisor
Eco-Giants Construction Cleaning Inc.
05.2020 - 09.2020
Janitorial Cleaner
Walmart
03.2020 - 05.2020
IELTS Tutor
American Institute
06.2019 - 02.2020
University Canada West
MBA Foundation Program from Business Administration
Amity University
Bachelor Of Arts from Applied Psychology
Maharaja Aggarsain Public School
Grade 12 from Humanistic Studies
Guru Nanak Academy
Grade 10th from General Studies
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