As an excellent research, technical, and problem-solving skills recent graduate. attentive to detail and fast to pick up new ideas. diagnoses problems with networks and helps service desk employees. allocates IP addresses, saves device configurations, and updates and maintains network documentation. Helps with computer software installation, user desktop problems, email access and routing problems, desktop backup and archiving, and more. For routine maintenance, management, performance monitoring, incident and problem handling, security, backup and recovery throughout the network infrastructure, and so forth.