Farid Wasim
Brampton
Summary
Pursue a career in the Information Technology field where I can noticeably contribute to an organization’s success and take advantage of Education, Skills, and Experience, I have acquired during my professional career.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Sr. IAM Systems Engineer – Expert | Authentication Systems Engineering | Cyber Security
RBC Royal Bank of Canada
10.2024 - Current
- Manage, support and resolve compliance issue for servers and RSA SecureID for MFA authentication
- Provide technical support to assist app support team to troubleshoot production related issues in RSA
- Manage and support RSA Secure ID and Server infrastructure maintenance, patching and enhancement including but not limited to Windows and Linux Server patching, Application patching and RSA Secure ID Multifactor authentication system enhancements
- RSA SecureID and RSA CAS Authentication Manager, Software installation, configuration, Linux server management, SQL queries, shell scripts, powershell scripts and Confluence webpage documentation
- Manage and support Active Directory Forest/Domain administration, AD administration, Entra-ID administration and Azure security policies including conditional access policies
Infrastructure Engineer, IT Infrastructure (Contract)
Magna Electronics
01.2024 - 10.2024
- Designed and built new Datacenter at new Magna location and work on data center migration plan.
- Migrate Servers from Veoneer Datacenter to newly developed Magna Data center at new location.
- Designed and provisioned HPE SimpliVity 380 hyper converged stretched cluster infrastructure.
- Configured HPE SimpliVity 380 Servers infrastructure in stretched cluster between two physical data centers. Each datacenter hosted two physical HPE SimpliVity hosts with VMware vSphere 8.0 hypervisor. Managed Windows, Linux and SQL Servers, Active Roles, Active Directory, Microsoft 365 using GUI Administration, Command Line Interface, and PowerShell scripting.
- Built and deployed virtual datacenter in existing VMware vCenter server 8.0 with distributed vSwitch
- Deployed HPE SimpliVity server infrastructure using SimpliVity 380 Deployment Manager
- Imaged laptops and desktops using Microsoft SCCM and Intune Autopilot technique.
- Provided day to day level 3 support to end users and helpdesk in escalated technical issues.
- Provisioned new Files Servers, Domain controllers, Print Servers, SQL Servers, and various application servers at new datacenter. Migrated SQL databases and other applications to newly Deployed SQL and application servers. Manage and support AD, Entra ID and M 365 through Active Roles
- Managed and supported Veeam and Acronis backups for workstations and Servers.
- Manage and monitor local backups for virtual servers by built in HPE SimpliVity backup technology.
- Managed and Monitored Active Directory Domain Services using Active Roles and PowerShell Scripts
- Manage and support MS Teams VOIP, Emails accounts, SharePoint and team groups using PowerShell Scripting. Manage and support Laptops, PCs and mobile devices using Microsoft Intune Admin Center
- Managed SharePoint Sites, Office 365 Mailboxes, Distribution Groups and office 365 resources using PowerShell Scripting. Manage and support SharePoint sites permission and work flows
- Updated windows servers using PowerShell scripting. Managed and supported Linux Red Hat 8 , CentOS 8 and Ubuntu Servers virtual servers. Patch windows servers using Managed Engine Endpoint Central
- Support VPN using AD group policies and Ivanti client Security. Support Microsoft Authenticator for multifactor authentication. Deployed OS image to PC and laptops using Microsoft SCCM. Enroll and manage PCs, laptops, Mobile devices using Microsoft Intune Autopilot scripts.
- Support and resolve network, application and configuration related issues in Magna Electronic Radar, ECU, SMT, DMS and FLX production lines.
Senior Systems Engineer, IT Infrastructure (Contract)
Extendicare
12.2021 - 12.2023
- Manage and support VMware vSphere ESXi 6.5/7.0 virtualization environment. Manage and support Windows 2008/2012/2016/2019/2022, MS Exchange 2003/2007/2010/2013/2016,2019 Exchange Online/Office365, SharePoint Administration, Teams VOIP, Proofpoint, Clobba, Workday, DAX, DUO, SolarWinds, Veeam Backup/Replication, Servers, Storage and Network Devices
- Fully support HP 3PAR 7200C SAN, HP Blade System, IBM Blade System, VMware vSphere 5.5/6.5/7.0, Buffalo NAS. Support, Install and configure MS SQL server 2019 failover cluster.
- Manage and support Proofpoint email protection system, Citrix 7.15, OKTA, VMware Workspace for Mobile Devices. Migrate File server data for Microsoft SharePoint sites.
- Provide level 3 technical support to end users for technical issues related to Servers, Storage, AD, Office 365 etc. Configured Microsoft Defender policies to enhance office 365 mail security.
- Manage and support Microsoft 365 Teams VOIP, SharePoint, Azure AD, Security and Compliance Admin Centers using GUI and PowerShell Scripting. Manage Microsoft Defender to enhance security for Microsoft 365 Applications. Managed Windows Servers, Active Directory, Microsoft 365, Microsoft Teams VOIP, SharePoint and MS Exchange Servers using PowerShell scripting.
- Manage and support Microsoft 365 Exchange/On-Premises Exchange 2013/2016 hybrid environment.
- Migrate on-premises Exchange 2013 Mailboxes and distribution groups to office 365 using PowerShell.
- Manage and support okta single sign, okta verify MFA, DUO MFA and workday.
- Manage and support Citrix XenApp/XenDesktop 7.16 environment including Citrix NetScaler Gateway
- Migrate On-Premises Exchange mailboxes to office 365 using PowerShell Scripting. Support Mailboxes
- Manage and support Active Directory 2016/2019/2022 Domain controllers including OU Administration, Group Polices, FSMO Roles, DNS, DHCP, patching, Network and File Shares. Manage Permission Administration using AD security groups. Manage and support DNS, DHCP, FSMO Roles. Exchange, Office 365 and Servers using GUI, Command Line and PowerShell scripting.
- Manage and support File shares and shares replications using DFS Management tool in windows servers. Provide Network, DNS and DHCP support to branches across Canada.
- Provided solutions and solve tickets related to Incidents, Tasks and Change managements using Service Now system. Manage and support Veeam Backup and Recovery for virtual servers.
- Perform Daily backup of AS400 systems which has corporate payroll and finance system running. Manage backup to IBM tapes library. Initialize tapes daily for incremental backup in AS400 system.
- Project Highlights:
- Migrate on-premises Exchange 2013/2016 mailboxes and distribution groups to office 365.
- Upgrade VMWare ESXi hypervisor and vCenter server from 6.5 to 7.0
- Storage-migrate data and virtual machines from old HP 3Par SAN to Buffalow and QNAP NAS
- Deploy VMware workspace and register mobile devices under new workspace management system.
- Manage and configure SolarWinds monitoring system to monitor and manage Devices, Servers, Storage. Upgrade Active Directory 2012 to Active Directory 2019 domain controller’s environment
- Manage and support AD Audit plus to manage Active Directory using AD Audit Manager
- Decommission old storage and IBM Blade Cluster and deploy new servers.
Senior Systems Administrator (Contract)
Stelco Steels Canada
03.2021 - 12.2021
- Migrate Windows 2016 Active Directory domain controller environment to Windows server 2019 AD environment. Manage Windows severs, Domain Controllers using PowerShell scripting.
- Migrate Active FSMO roles to new domain controllers accordingly. Migrate DNS and DHCP server roles accordingly.
- Configure Active Directory Site and services to efficiently replicate AD Database between Inter-Site and Intra-site Domain Controllers
- Seized FSMO roles from corrupted and inaccessible Domain Controllers and configured them accordingly on new Domain Controllers
- Demote and decommission old 2012 and 2016 domain controllers from the AD Domain environment and clean DNS
- Manage and support VMware vSphere 6.7/7.0 virtualization environment. Migrate vCenter Server Appliance 6.7 to 7.0
- Manage and support Standard/Distributed switches, DRS, FT, HA, Datastore, vMotion, SAN, NAS and Storage
- Build and provision new virtual servers. Remove and decommission old virtual servers. Manage and support Veeam Backup and Replication System
Systems And Network Administrator (Contract)
University of Toronto
08.2018 - 02.2021
- Support Windows and Linux Servers Infrastructure, Windows 2008/2012/2016/2019 Active Directory, Networks Infrastructure LAN/WAN, Wireless Networks, VOIP, Active Directory, SCCM, VMware ESXi, Hyper-V, Citrix, Azure, Office 365, Microsoft Exchange Online, Storage including SAN/NAS/DAS, Switches, Routers and Access Points and Pharos
- Manage and support Audio/video conferencing equipment, MAC OS, Windows OS (server and desktop environments), Faculty of Pharmacy network Infrastructure, Active Directory, Domain Controllers, File/Web Servers, IIS administration.
- Linux (Red Hat, CentOS, Ubuntu), DNS/DHCP/LDAP, Support Database Servers including SQL Server and MySQL. Installed and configured Windows SQL Server 2016/2019 failover cluster
- Deploy customized images in Microsoft SCCM using System Center Configuration Manager 1902
- Image laptops and desktops using SCCM. Migrated Windows 7 laptops and desktops machines to windows 10. Manage Servers and automate tasks using PowerShell scripting.
- Manage, deploy and support Dell Unity NAS Storage. Manage Backup/Recovery using Veeam 10
- Manage and support VMware ESXi 7.0 virtual Infrastructure. Manage and support AppsAnywhere virtualization. Manage and support Pharos print management system and print queues.
- Manage and support VMware ESXi 7.0 hypervisor physical hosts and virtual servers infrastructure.
- Manage and support Dell PowerEdge R740 physical hosts running VMware Hypervisor ESXi 7.0
- Configure and support physical servers ILO ethernet ports for remote management and technical troubleshooting. Manage and support Dell EMC Uni-Sphere (Unity 380 Hybrid NAS). Support and configure Block storage LUNs.
- Manage and support vCenter Server 7.0 to manage VMware ESXi 7.0 virtual data center environment.
- Manage and support published apps in AppsAnywhere 2.10 Parallel RAS and cloud paging virtualization.
- Major Projects
- Pharos Print Management system planning, configuration, and deployment
- Prepared a plan to implement Pharos pay as you go print management system in LDFP student resource center.
- Installed and configured Pharos Administrator 9.1 print management system
- Integrated Pharos Administrator to student’s T-Card system and payment server to obtain payments by student’s T-Card+ on printing and manage additional pharos managed services.
- Configured multiple print release stations, card readers and multiple functional printers.
- Configured print queues for Pharos print management system.
- Provide support on day-to-day printing and payment related issues. Monitor print queues the print transactions.
- Microsoft Active Directory Domain Controller Migration
- Migrated Active Directory 2008 R2 domain controllers to Microsoft 2019 domain controllers.
- Migrated and configured DHCP servers from Microsoft 2008 R2 to Microsoft 2019 Domain Controller DHCP server
- Provisioned additional Microsoft 2019 domain controllers for load balancing and configured FSMO roles.
- Demote and Decommissioned Microsoft 2008 R2 domain controllers from the Active directory domain environment
- Implemented and applied various group policies as per the environment requirement and Microsoft best practices.
- Configured users roaming profiles using Active Directory 2019 group policy.
- Created various PowerShell scripts to automate certain tasks and to bulk user creation for students in every term.
- Deployment of VMware ESXi 7.0 hypervisor and virtualization platform
- Prepared a deployment design document for management approval for the virtualization implementation project.
- Installed Physical servers in the server rack and connected network cables to ensure physical network redundancy.
- Installed and configured VMware ESXi 7.0 hypervisor on 4 Dell PowerEdge R740 Physical Servers
- Configured ILO ports and ESXi Hosts including Networking, DNS settings and NTP Servers on physical hosts.
- Installed and configured Dell Unity 380 Hybrid NAS. Created storage pools and configured block storage LUNs.
- Configured iSCSI initiators on each VMware physical host to populate block storage LUNs.
- Installed and configured vCenter server appliance 7.0. Configured Data center and cluster in vCenter Server.
- Added physical hosts in the cluster. Presented Dell NAS storage to the virtual environment.
- Created and Configured VM network, FT, vMotion, iSCSI storage network, and management network on each host
- Configured Resources pools, DRS, HA, vMotion and Fault Tolerance features as per the environment requirement.
- Deployment of AppsAnywhere Parallel RAS Application and Desktop virtualization
- Provisioned 10 RDSH servers to virtually host Kroll and other published applications.
- Provisioned two HA proxy gateways for incoming requests load balancing.
- Provisioned, installed, and configured two AppsAnywhere gateway servers.
- Provisioned, installed, and configured two AppsAnywhere Appliances servers.
- Provisioned, installed and configured AppsAnywhere SQL server, AppsAnywhere Analytics and reporting servers.
- Provided support to Students, Staff and Faculty in Kroll application access related issues in AppsAnywhere
- Configured users and groups in Kroll system to access Kroll application remotely in AppsAnywhere web platform.
- Provided support for Kroll SQL server database and purged doctors and students records in the database using SQL command and queries. Supported SQL server in a variety of issues. Updated drug related updates in the database
- Provided support to student, staff and faculty in installation and configuration of AppsAnywhere and Software2 clients.
- Created a website in HTML and hosted in IIS web server for students and staff to obtain help and documentation.
Enterprise Systems Engineer (Contract)
Intrellis Inc.
05.2017 - 07.2018
- Perform IT Infrastructure, Network assessment and based on the assessment identify issues, security breaches and design new recommended infrastructure solution for the client data centers and IT Infrastructures
- Design and deploy Active directory 2008/2012/2016 Server directory services, DNS, DHCP, VMware infrastructure, Office 365 migration, NAS/SAN Storage, Backup Systems to various Intrellis clients.
- Install and configure Sonic-Wall, Sophos, Barracuda Firewalls and Barracuda backup appliances in various client locations. Install and configure wireless routers and access points at a variety of client’s locations. Deploy new hardware and software, Wireless Access Points, WAN, LAN, Wi-Fi, Routers
- Configure backup to local barracuda backup appliance local storage and replicate the backup data to cloud storage.
- Restore and Recover data, databases and virtual machines from barracuda cloud backup and local backup storage.
- Install and Configure Active Directory Federation Services to deploy Active Directory Single Sign On in office 365.
- Migrate Active Directory 2003 to 2008, 2008 to 2012 and 2016 domain controllers. Transfer FSMO roles to new domain controllers. Seize FSMO roles from crashed domain controllers and configure FSMO roles to functional domain controllers. Decommission defective/old domain controllers and remove the associate records. Update the schema information. Backup and Restore Active directory Database from NTDS.DIT database file. Configure and link new group policies. Map network drives using group policy and login scripts. Configure user account group polices and computer account policies to manage and control resource access. Configure DFS and resolve DFS client and server folder replication issues. Configure Single Sign On using Windows Federation Services. Migrate on premises exchange to office 365 Tenant/Exchange online environments.
- Install and configure Dell physical servers from scratch including RAID configuration, ILO configuration, IDRAC configuration, OS deployment, Dell Servers hardware and peripheral upgrades, Fiber optic network cards and SR/LR SFP Transceiver Modules setup.
- Design, deploy and configure VMware vSphere ESXi Virtualization infrastructure from scratch and consolidated physical servers into VMware virtual environment. Migrate VMware vSphere 5.0/5.1/5.5 to VMware vSphere ESXi 6.0 and 6.5. Install, configure, manage, and support Barracuda Backup Appliance and cloud backup solutions. Install and configure vCenter windows-based servers and vCenter appliances 6.0 and 6.5 from scratch.
- Migrate/Upgrade vCenter Server appliance 6.0 to vCenter server 6.5 appliance. Migrate vCenter Server 5.5/6.0 to 6.5
- Install and configure Hyper-V virtualization and consolidate physical servers into Hyper-V virtual environment.
- Manage backup and recovery of all servers using MAX Backup Systems and EMC Avamar/Data Domain systems.
- Travel to many clients locations for deployments, support and troubleshooting various technical issues
Senior System Support Analyst (Contract)
Mevotech LP
01.2016 - 04.2017
- Manage and support Active Directory 2008/2012 objects including access management and group policy deployment.
- Deploy packages to workstations, manage servers and workstations using LANDesk Management 9.5
- Create active directory group policy and apply it on required OU, Security Groups in Active Directory
- Manage and support Microsoft Exchange, BES 10 for Blackberry and Android devices.
- Manage and support VMware vSphere 5.5 infrastructure with HP SimpliVity Hyper-converged servers and storage technology.
- Manage and support HP Procurve switches, Dell SonicWall Firewall. Monitor IT infrastructure using SolarWinds Tool
- Troubleshoot and resolve tier 2 and tier 3 network infrastructure and servers related escalated issues. Supported users remotely using Bomgar tool. Manage SQL server 2012 in terms of installation, configuration, and backup.
- Manage and support Avaya IP office phone system. Create new phone extensions, voicemail boxes and hunt groups.
- Install and configure IIS web server in MS Server 2008 R2 and MS server 2012.
- Manage and support Pronto ERP system, Manage Windows applications, Files, and print servers.
- Develop backup and recovery policies and procedures for production environment in SimpliVity.
- Develop backup and recovery policies and procedures for virtual environment using Veeam Backup and Replication v9 server.
- Provide network infrastructure and network equipment support for multiple manufacturing sites for the organization.
- Configure network architecture for Network Load Balancing to achieve better performance and stability.
- Managed and monitored Servers, Network devices and applications using SolarWinds monitoring and management system.
Backup and Storage Administrator (Contract)
Ontario Teacher’s Pension Plan
04.2015 - 01.2016
- Participated in design while leading configuration and upgrade activities for IT infrastructure platforms including: Commvault Simpana 10, and Avaya Voice over IP PBX system. Configured backups to Dell, Nimble and NetApp storages.
- Adheres to ITSM processes including configuration management, alert management, release management, incident management and change management for middleware platforms and associated applications.
- Performed daily backup and recovery activities based on the user’s requirements.
- Performed tracking and trending of problems and implemented strategies to minimize recurring backup Job failures.
- Decommissioned the servers which are no longer required for backup in Commvault System
- Created new users accounts and policies in Active Directory 2012. Restricted users’ access in Active Directory as needed. Setup and modify new users accounts, security groups and distribution lists as per user’s requests.
- Provided technical support for problem diagnosis and liaised with other departments and vendors, where necessary, to ensure all problems are resolved professionally with the objective of minimizing business operational and service impact. Backed up and restored SQL and Oracle servers using Commvault database agents.
- Scheduled newly built virtual and physical servers in Commvault system for backup.
System Administrator (Full Time)
Health-Force Ontario MRA
05.2013 - 03.2015
- Developed Active Directory group policies and deployed them on specified Organization Units
- Managed and Restricted users’ access to shared resources as required in Active Directory 2008
- Configured VPN client access in RSA Server. Installed and configured RSA Authentication manager
- Configured network architecture for Network Load Balancing for performance and stability.
- Managed and supported Windows Active Directory 2008, BES 5/6/10, MS Exchange 2010, Print and File Servers, SharePoint Server, Red Hat Linux Servers, VMware ESXi hosts, LAN/WAN, Wifi networks.
- Managed AD including Create, Delete, and disable Active Directory 2008 objects and MS exchange
- Configured shared resources and Print shares using Active Directory Group Policy
- Managed and Supported Backup Exec 2012 (perform day to day backup and recovery jobs)
- Managed and Supported HP MSA 2324 Storage works SAN.
- Managed and Supported HP MSL 6000 Storage Works Tape Library System
- Managed and Supported SonicWall Firewall, Watch Guard Firewall and Barracuda Firewall
- Managed and Supported McAfee Anti-Spam and Antivirus server, ePO Server and clients
- Managed end user workstations and servers using LANDesk Management Suite 9.5
- Reimaged laptops and desktops using Ghost and Clone zilliah imaging software.
- Installed and configured IIS web server in MS Server 2008 R2 and MS server 2012 R2
- Maintained and provisioned phone extensions and voicemail boxes in Toshiba phone system (PBX)
- Projects Highlights at Health-Force Ontario:
- Installed and configured VMware vSphere 5.1 hosts in cluster environment from scratch
- Configured HP MSA 2324 Storage works SAN.
- Installed and configured Veeam backup and recovery server7.0/7.5/8.0
- Installed and configured HP MSA 2324 SAN. Configured multiple RAIDS.
- Migrated MS Exchange 2003 server to MS Exchange 2010 server.
- Installed and configured Blackberry Enterprise Server 6.0 and BES 10 Server
- Deployed Barracuda Firewall Antispam firewall virtual appliance v300 in VMware vSphere 5.1
- Deployed Watch Guard XTM 5 Series hardware firewall in the network environment
- Deployed LANDesk Management Suite 9.5 in VMware virtual environment
Infrastructure Analyst (Contract)
Plexxus Corporation
07.2011 - 04.2013
- Deployed windows 7 (64-bit OS) to 300 users and played a lead role in the deployment project.
- Managed MS Active Directory 2008 objects including Users, Computes, Group Policies, OUs
- Setup new exchange mailboxes in Microsoft exchange 2007 server. Manage BES 5 and BB devices.
- Managed MS SharePoint, print and file servers. Installed and configured MS SQL 2008 Server
- Managed servers and storage infrastructure deployed in ESX vSphere 4.0 environment
- Supported MAC systems which include installation, configuration drivers and applications.
- Managed service level contracts with vendors like Ricoh, Citizen, Bell, Rogers, TeraNet etc.
- Managed and supported Print Servers, File Servers, Active Directory, DNS servers and DHCP, LAN
- Designed new processes for IT department and created Manuals for level one support team
- Managed File and Folder shares in MS SharePoint server and managed
Technical Support Analyst (Full Time)
Loblaw Companies Ltd.
07.2010 - 07.2011
- Provided level 3 Network Support to over 5000 users across Canada for MF Printers and shared resources
- Supported over 1000 Network MFP Printers, Faxes and Plotters
- Managed secure access to network devices through Active Directory 2008. Configured and deployed.
- Managed and controlled shared resources using Active Directory 2008. Built and deployed images to laptops/desktops
- Provided tier 2 and 3 support for printing issues in Ricoh multifunctional printer features i.e. print, scan, fax and scan to email.
IT Support Analyst (Full Time)
Chubb Edwards
11.2004 - 06.2010
- Supported MS Windows Servers 2003/2008 Active Directory to manage Users, Computers, Printers, Organization Units, Network Shared drives for more than 2500 end users
- Managed and configured MS File System Security and MS Distribute File System. Managed AD and Exchange accounts
- Supported Windows 2000/XP, Linux and MAC systems including installation and configuration.
- Created, Removed and Modified Microsoft Exchange email accounts, DLs
- Installed IIS, NNTP, SMTP and ASP windows components to fulfill the prerequisites in Exchange Server
- Built and configured various servers manufactured by Dell, HP and Compaq which includes RAID configuration and deployment
- BIOS setup. Installed and configured Widows Server 2003 R2 and Server 2008 R2
- Replaced and upgraded HP, Dell, IBM and Compaq Servers hardware components
- Installed, Configured and Managed VMware servers using VM Ware server 2 and ESXi 3.5 and managed over 65 Servers. Managed BES 4.0 and configured blackberry devices. Cloned virtual machines using VMware virtual machines technology.
- Managed and supported SharePoint Servers and shared network resources
- Provided technical support to end users and senior management team in resolving issues related to Network Access, connectivity, Network Shares access, MS office, Mobile Devices, Windows OS, MAC OS installation and configuration Managed Cisco Systems VPN accounts for remote connectivity to the corporate network. Manage print and file servers.
- Performed Daily backup and recovery of Dell EMC SAN and backup tapes management using Iron Mountain
Education
Master of Science - Information Assurance and Cyber Security
Davenport University
09.2025
Cloud Engineer - undefined
Netsoft College of Technology
09.2022
Advanced Diploma in Virtualization Technology And Administration - Virtualization Administrator
Netsoft College of Technology
09.2018
Bachelor of Science - Global IT Technology Management and IT Assurance
Davenport University
08.2014
Advanced Diploma in Computer Systems Technology - Systems Analyst
Sheridan College
12.2004
Post Graduate Diploma - Computer Systems and Applications
Lahore College of Computer Sciences
08.1995
Skills
- Active Directory 2003/2008/2012/2016/2019/2022, MS Exchange 2003/2007/2010/2013/2016,2019 Exchange online, Office 365, MS Azure, Azure Virtual Desktop Administration, Access Administration, MS File System Security and DFS Management, PowerShell Scripting, MS SharePoint Server, Single Sign On configuration using Windows Federation Services, Microsoft SQL Server 2005/2008/2012/2016/2019, Hyper-V Virtualization, VMware vSphere ESXi virtualization 51/55/56/60/65/67/70,80 BES 40, 50, 60, 100, SAN, NAS, A, CCNA, MCSE, CCNA, A, Network Plus, vCP, Network Infrastructure support and Administration, Antivirus and Antispam Firewalls installation and configuration, Application and Desktop virtualization using AppsAnywhere Parallel RAS and Cloud paging technology, Windows XP/7/8/10, SAP BASIS, Linux/Unix, VPN support and administration, Install and configure MS SQL failover cluster, Avaya PBX, VOIP support, Avaya IP office management, Toshiba phone system support, Windows 7/10 deployment and migrations, Commvault Simpana 10 management, Avamar/Data Domain backup and recovery, DELL EMC SAN, HP Storage Works, Hyper Converged SimpliVity storage, DNS, DHCP, TCP/IP, UDP, Desktop and Servers support, Network and Security, Active Directory, Windows Servers and Servers OS upgrades and Patch deployment, PowerShell Scripting, Office 365 and on-premises Exchange Email Security administration and support using Proofpoint Email Protection Proofpoint URL Isolation and Proofpoint TRAP and TAP (Threat Response Auto Pull and Targeted Attack Protection), Working Knowledge of Oracle WebLogic and Peoplesoft
Languages
English
Full Professional
Urdu
Native or Bilingual
Punjabi
Full Professional
Hindi
Full Professional
German
Professional Working
Certification
VMware VCP
CCNA
MCSE
Azure AZ-104
Timeline
Sr. IAM Systems Engineer – Expert | Authentication Systems Engineering | Cyber Security
RBC Royal Bank of Canada
10.2024 - Current
Infrastructure Engineer, IT Infrastructure (Contract)
Magna Electronics
01.2024 - 10.2024
Senior Systems Engineer, IT Infrastructure (Contract)
Extendicare
12.2021 - 12.2023
Senior Systems Administrator (Contract)
Stelco Steels Canada
03.2021 - 12.2021
Systems And Network Administrator (Contract)
University of Toronto
08.2018 - 02.2021
Enterprise Systems Engineer (Contract)
Intrellis Inc.
05.2017 - 07.2018
Senior System Support Analyst (Contract)
Mevotech LP
01.2016 - 04.2017
Backup and Storage Administrator (Contract)
Ontario Teacher’s Pension Plan
04.2015 - 01.2016
System Administrator (Full Time)
Health-Force Ontario MRA
05.2013 - 03.2015
Infrastructure Analyst (Contract)
Plexxus Corporation
07.2011 - 04.2013
Technical Support Analyst (Full Time)
Loblaw Companies Ltd.
07.2010 - 07.2011
IT Support Analyst (Full Time)
Chubb Edwards
11.2004 - 06.2010
Cloud Engineer - undefined
Netsoft College of Technology
Advanced Diploma in Virtualization Technology And Administration - Virtualization Administrator
Netsoft College of Technology
Bachelor of Science - Global IT Technology Management and IT Assurance
Davenport University
Advanced Diploma in Computer Systems Technology - Systems Analyst
Sheridan College
Post Graduate Diploma - Computer Systems and Applications
Lahore College of Computer Sciences
Master of Science - Information Assurance and Cyber Security
Davenport University
EXPERIENCE SUMMARY
- Microsoft Windows Server 2003/2008/2012/2016/2019/2022 Active Directory architecture, design, deployment, management, configuration, FSMO roles configuration, AD Group Policy management, Distributed File System (DFS) management and SMB File shares, shared printers, serial ports, and miscellaneous communications between devices on a network
- Experienced in installation and configuration of Windows and Microsoft SQL Server Failover cluster.
- Experienced in Virtualization Technology especially VMware vSphere ESXi 4.0/5.0/5.1/5.5/6.0/6.5/6.7/7.0/8.0 and Hyper-V. administration, support configuration, deployment
- Experienced in TCP/IP management, Sub-Netting, Super-Netting and configuration of VLANs to enhance security, scalability, control, production and network performance. DNS/DHCP configurations in Firewalls and Windows Servers
- Citrix XenApp/XenDesktop virtualization environment 5/5.5/7/7.5/7.15/7.16/7.18 Deployment/Configuration/Administration. Citrix Virtual Apps and Desktops 7.x deployment/configuration/administration and support. The PVS and MCS configuration and support.
- Dell EMC SAN, HP SAN storage management, Barracuda Backup Appliance, daily backup and disaster recovery operations, support, and management. iSCSI/Fiber Channel SAN and NAS setup, configuration, and troubleshooting
- Physical Dell/HP Servers build, deployment, upgrades, RAID configuration, BIOS configuration and decommissioning. Manage and administer Windows servers using PowerShell Scripting
- Experienced in Microsoft Windows XP/7/8/10/11 installation, configuration, SCCM and Intune imaging, troubleshooting including bug fixing, virus/spyware removal, patch management, office 365 installation, Outlook configuration emails.
- Experienced in Linux/Unix OS installation, configuration and troubleshooting of CentOS/Suse/Red Hat/Ubuntu etc. Experienced in MAC operating systems installation, configuration, and support.
- Experienced in multifactor authentication tools including RSA Authentication, Okta Verify, MS Authenticator, Google Authenticator etc.
- Excellent troubleshooting and support skills for mobile/tablet devices including iPhones, Android devices, Blackberries. Centralized device management using VMware Workspace and BES Server
- Experienced in windows network security, installation, configuration and support for McAfee, Symantec, AVG, eTrust, Windows Defender, CrowdStrike Anti-viruses and Firewalls including Barracuda, Watch Guard, Sophos, SonicWall, FortiGate deployment and configurations.
- Experienced in Software packaging, deployment, installation, upgrades, patch management using SCCM, Microsoft Intune, KACE (Endpoint Management), Managed Engine Endpoint Central and WSUS
- Intensive hands-on experience of supporting Microsoft suites including MS office 2007/2010, 2016, Office 365 and Microsoft 365 in management support and configuration
- Active Directory Provisioning, FSMO roles configuration, OU Administration, Group Policy Management, Forest and AD Domains Trust Administration, and Backup/Recovery of NTDS.DIT database file
- Microsoft File System Security Configuration, VSS Backup/Recovery, DFS and File System partitions
- Managed and supported client/server setup and deployment of MacAfee, AVG, Symantec, eTrust, Microsoft Defender, CrowdStrike and TrendMicro
- Microsoft Distributed File System (DFS) deployment, configuration, setup and troubleshooting
- Microsoft Office 365 and on-premises Exchange hybrid Exchange environment administration, support and management using Proofpoint Email Protection system. Proofpoint URL Isolation and Proofpoint TRAP and TAP (Threat Response Auto Pull and Targeted Attack Protection)
- Microsoft SharePoint, Teams, OneDrive, Teams VOIP, Security and Compliance Administration/Support
- Manage and support hybrid cloud infrastructure in AWS, Google, and Azure clouds. Support Dockers and containerization.