Hi, I’m
Abhey Raj Yadav
Brantford,ON
Summary
Efficient Import and Export Coordinator with extensive experience in logistics and international trade. Skilled in coordinating import and export activities, customs clearance and freight forwarding. Demonstrated success in managing multiple projects and nurturing solid relationships with stakeholders. Collaborative coordinator eager to leverage knowledge in freight forwarding and logistics. Skilled in tracking shipments, managing customs documentation and working effectively with cross-functional teams. Strong negotiation skills with good understanding of international trade regulations.
Overview
6
years of professional experience
1
Certification
Work History
Scotlynn Commodities
Transportation Dispatcher
03.2023 - Current
Job overview
- Checked that each scheduled route was appropriately covered by delivery drivers.
- Handled incoming calls and emails from customers regarding issues with deliveries.
- Worked closely with customers to effectively resolve issues and complaints.
- Coordinated closely with other departments to facilitate smooth delivery operations.
- Coordinated the dispatching of 50 drivers to accomplish daily delivery requirements.
- Monitored and tracked status of shipments in transit to confirm on-time delivery.
- Built professional relationships with new customers and cultivated existing ones through active listening and intelligent open-ended questioning.
- Answered phone calls and responded to customer emails.
- Coordinated schedules for optimal coverage of daily workload and adjusted quickly to changing demands.
- Utilized customer feedback to improve customer service.
Walmart
Merchandise Associate
09.2022 - 03.2023
Job overview
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Updated pricing and signage to complete product displays and educate customers.
- Monitored inventory levels and kept adequate stock in product displays on sales floor.
- Researched current industry trends and competitor activity to stay abreast of resources, technology and best practices.
FREIGHTBRIDGE LOGISTICS PVT.LTD.
Logistics Coordinator
01.2018 - 08.2022
Job overview
- Negotiated freight rates with carriers for international transportation of goods.
- Prepared and submitted reports on import and export activity to management.
- Assisted with problem resolution and dispute management relating to import and export activities.
- Processed customs declarations and maintained records of customs documents.
- Prepared shipping documentation, maintaining compliance with US Customs and international regulations.
- Coordinated import and export of goods for multiple clients, providing accuracy and timely delivery.
- Coordinated with internal teams to enable timely ordering, shipping and receipt of goods.
- Investigated discrepancies in shipping documents and resolved issues with vendors.
- Established and built positive relationships with vendors and carriers, promoting competitive shipping rates and service.
- Analyzed shipping reports to identify opportunities for cost savings.
- Utilized logistics software to manage, monitor and track shipments from origin to destination.
- Monitored and maintained import and export tracking systems for delivery of accurate and up-to-date records of shipments.
- Built working relationships with clients to foster loyalty and encourage repeat business.
- Advised clients on transportation and payment methods.
- Negotiated and arranged transport of goods with shipping or freight companies.
- Bargained terms and rates with vendors and carriers for favorable shipping conditions.
- Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
- Handled customer inquiries and suggestions courteously and professionally.
Education
Conestoga College Institute of Technology And Advanced LearningBrantford, ON
Postgraduate Degree in Logistics And Supplychain from Logistics And Supply Chain Management
04.2023
Indira Gandhi National Open UniversityDelhi,India
Bachelor's of Commerce from Accounting And Finance
12.2020
Skills
- Logistical Operations
- Microsoft Office
- Problem Assessment
- Route Planning and Adjustment
- Customer Service Standards
- Tracking Tasks
- Team Collaboration
- Work Order Entry
- Fleet Operations
- Professional Relationships
- Freight Forwarding
- Paperwork and Documentation
Accomplishments
We were a team of 6 people, and during COVID, with this small team, we made the maximum sales by any branch in 2020.
Certification
- CERTIFICATION IN MS OFFICE AND SOFTWARE ACCOUNTING - Livon Tech- 2016
- SOFTWARE SKILLS-EBMS (company SAP), Tally (Accounting Software), Photoshop, Mccloud, LOADLINK, LINEX, SAMSARA, APPIAN
- MS Office (Excel, PowerPoint, Outlook),
- SUPPLY CHAIN BASICS FOR EVERYONE - LinkedIn -2023
Timeline
Transportation Dispatcher
Scotlynn Commodities
03.2023 - Current
Merchandise Associate
Walmart
09.2022 - 03.2023
Logistics Coordinator
FREIGHTBRIDGE LOGISTICS PVT.LTD.
01.2018 - 08.2022
Conestoga College Institute of Technology And Advanced Learning
Postgraduate Degree in Logistics And Supplychain from Logistics And Supply Chain Management
Indira Gandhi National Open University
Bachelor's of Commerce from Accounting And Finance
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