Abhay Singla
Mississauga
Summary
Developed strong organizational and time management skills in fast-paced environment. Demonstrated ability to manage multiple tasks and adapt to changing priorities. Seeking to transition into new field, leveraging customer service and logistical expertise to add value in dynamic role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Delivery Courier
Amazon
11.2025 - Current
- Coordinated timely deliveries to ensure high customer satisfaction and adherence to schedules.
- Navigated routes efficiently using GPS technology, minimizing delays and optimizing delivery times.
- Maintained accurate records of deliveries, receipts, and inventory management for accountability.
- Communicated with customers regarding delivery status, addressing inquiries and resolving issues promptly.
- Safely loaded items into delivery vehicle to minimize damage while in transit.
Concierge/Desk Guard
Paragon Security
10.2024 - Current
- Monitor and control access to the premises, ensuring the security of residents, guests, and property.
- Conduct routine patrols and inspect entry points, doors, windows, and common areas to prevent unauthorized access.
- Respond promptly to emergencies, alarms, and requests for assistance, coordinating with emergency services when needed.
- Maintain detailed incident reports and daily logs to document security activities and ensure compliance with site protocols.
- Greet residents and assist with any inquiries they may have.
- Trained new staff on concierge protocols and customer service best practices.
- Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Concierge/Desk Guard
Pillar Security
03.2023 - 07.2025
- Patrol the area and inspect the doors, windows, and gates.
- Keep an eye on and regulate vehicle and guest access.
- Respond to help requests, alarms, and emergencies.
- Create and submit incident reports and daily logs.
- Data entry on the property management system for delivered packages.
Housekeeping Aide
Delta Hotels By Marriott Toronto Mississauga
01.2023 - 03.2025
- Maintained cleanliness and organization of guest rooms and common areas to enhance guest satisfaction.
- Conducted regular inspections to ensure compliance with hotel cleanliness standards and protocols.
- Collaborated with housekeeping team to streamline cleaning processes and improve efficiency.
- Trained new staff on proper cleaning techniques and safety procedures to uphold service quality.
- Addressed guest requests promptly, ensuring a positive experience during their stay at the hotel.
- Managed time effectively while prioritizing tasks based on urgency or importance, resulting in optimized productivity levels throughout each shift.
- Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and carpet shampooing.
Education
International Business Management
Northern College At Pures
Scarborough, Canada08.2024
International Systems Business Analysis
Northern College At Pures
Scarborough, Canada12.2023
Skills
- Ontario Security Guard license
- First-Aid and CPR Certificate
- Data Entry
- Customer Service
- Multitasking
- Staff Training and Development
- Problem-solving
- Package handling
Certification
- Ontario Private Security Guard
- Smart Serve
- CPR & First Aid Certificate
- Use of Force/ Handcuffing Training
AVAILABILITY
FULL TIME AVAILABLE
Languages
English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Timeline
Delivery Courier
Amazon
11.2025 - Current
Concierge/Desk Guard
Paragon Security
10.2024 - Current
Concierge/Desk Guard
Pillar Security
03.2023 - 07.2025
Housekeeping Aide
Delta Hotels By Marriott Toronto Mississauga
01.2023 - 03.2025
International Business Management
Northern College At Pures
International Systems Business Analysis
Northern College At Pures