Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Abhay SINGH

Montreal

Summary

Dedicated and customer-focused restaurant server with a proven track record of delivering exceptional dining experiences. Highly skilled in providing attentive and personalized service to guests, offering expert menu knowledge, and ensuring a seamless dining journey. Adept at managing multiple tasks while maintaining a positive attitude and fostering a welcoming atmosphere. Known for effective communication, teamwork, and consistently exceeding customer expectations.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Server

Montana's BBQ & Bar
09.2023 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Supervisor

Subway
09.2021 - 07.2024
  • Greet and engage customers warmly, providing exceptional customer service and answering inquiries about menu items
  • Expertly prepare a wide variety of sandwiches, salads, and wraps according to standardized recipes and customer preferences
  • Ensure accurate portioning of ingredients while maintaining high standards of food presentation and quality
  • Adhere to strict food safety and hygiene practices, consistently maintaining a clean and organized workstation
  • Efficiently handle cash transactions, operate the cash register, and provide correct change and receipts
  • Actively promote and upsell promotional items to customers, contributing to increased sales revenue
  • Stay updated on current menu offerings, promotions, and special deals, effectively communicating these to customers.

CREW MEMBER

McDonald's
09.2021 - 08.2023
  • Provide exceptional customer service by greeting customers with a friendly demeanor, taking orders accurately, and addressing inquiries
  • Prepare and assemble a wide range of menu items, including burgers, fries, and beverages, adhering to McDonald's standards for quality and presentation
  • Ensure proper portion control and food safety measures are followed during food preparation and handling
  • Operate cash registers proficiently, handling transactions, providing correct change, and issuing receipts
  • Collaborate effectively with team members to maintain a clean and organized dining area, including restocking supplies and clearing tables
  • Adapt to fast-paced environments during peak hours, multitasking between taking orders, preparing food, and serving customers promptly
  • Assist in training new crew members, sharing knowledge of McDonald's procedures and best practices
  • Follow strict hygiene and safety protocols, ensuring a clean and sanitized work environment and promoting a safe customer experience.

Warehouse Team Lead

Lufa Farms
01.2020 - 09.2021
  • Provided primary customer support to customer's requests for products, services, and company information
  • Performed quality inspection of customer orders
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.

Education

Internship -

Lufa Farms
Montreal, Quebec

Advanced Diploma - Hairstylist

MC College
Saskatoon, SK
07.2024

Diploma - Business Management

CDE College
Montreal, Quebec
09.2021

Skills

  • Customer Service Excellence
  • Problem Solving and Conflict Resolution
  • Menu Knowledge and Recommendations
  • Team Collaboration
  • Order Taking and Accuracy
  • POS System Proficiency
  • Multitasking in Fast-paced Environments
  • Attention to Detail and Cleanliness

Languages

English
Full Professional

Certification

Serve it right

Timeline

Server

Montana's BBQ & Bar
09.2023 - 07.2024

Supervisor

Subway
09.2021 - 07.2024

CREW MEMBER

McDonald's
09.2021 - 08.2023

Warehouse Team Lead

Lufa Farms
01.2020 - 09.2021

Internship -

Lufa Farms

Advanced Diploma - Hairstylist

MC College

Diploma - Business Management

CDE College

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Abhay SINGH