Abel Velasquez

Coordinated comprehensive services, providing advocacy and support for individuals with developmental disabilities and families.

• Oversaw development and implementation of individual program plans (IPP) and person-centered plans (PCP).
• Conducted follow-ups and periodic reviews to assess consumer progress and evaluate program effectiveness.
• Identified community resources, providing critical information and referrals to consumers and families.
• Facilitated communication among clients, families, and service providers, strengthening collaboration and support.
• Developed individualized service plans aligned with client needs and goals.
• Ensured compliance with state and federal regulations and agency policies, safeguarding service integrity and quality.
• Handled confidential information with discretion, tact, and professionalism.

Evaluated program effectiveness using qualitative and quantitative research methods.

• Conducted surveys and interviews to gather participant feedback for continuous improvement.
• Drafted reports detailing findings and actionable recommendations for department director.
• Analyzed data to develop targeted recommendations that improved program efficiency.
• Developed and implemented policies for Kern County's digital divide program to enhance internet access for older adults.
• Created procedures that enhanced technology literacy by providing hardware and broadband connectivity.