Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Channel (Business) Development Executive
Double A international Trading Co. Ltd (Thailand)
08.2017 - Current
Formulating Channel Strategy and action plan to grow and expand sales
Targeting potential customers and assessing opportunities for sales
Networking with businesses in the territory and building relationships
Update channels' company profile monthly
Working closely with distributor to developing promotion
Developing Channels
Monitoring trade prices in the markets through all channels and regions
Implement marketing programs at and with trade channel partners
Working closely to update Competitor movements
Reports highlight and analyze
Keeping up to date with industry news to identify opportunities for new business
Sales Representative
Heineken Breweries Ethiopia
03.2015 - 08.2017
Conduct sales call on assigned territory and outlets on the proper day and in the established sequence
Make calls on new outlet within assigned area and establish a working relationship with them
Develop weekly route plans
Regularly research the company’s and competitor’s market share in term of SKUs and channel
Maintain very good relationship with distributers, customers and their personnel
Track competitor’s activity regularly
Consistently promote the sale of company products through personal selling efforts and regular contact with customers
Ensure all displays within outlets include the applicable POS
Consistently pursue new product placements in outlets
Secure primary locations within accounts for POS materials
Monitor product pricing to ensure parity between competitive products
Plan and coordinate on-premise promotions in outlets
Major Achievements:
Made all Heineken Breweries Ethiopia brands are available in more than90% of assigned outlets with affordable price
Successfully implemented the New Year Walia Beer promotion in collaboration with the sales team
Established strong relationship with clients and distributers
Increase the number of new outlets serving Heineken breweries Ethiopia brands in assigned territory
Prepared and implemented event proposals which resulted in increased brand awareness and market share of Heineken breweries Ethiopia products
Junior Business Consultant
Icos Consulting PLC.
09.2013 - 03.2015
Preparation of technical and financial proposals
Primary data collection
Supervising data collectors
Field report writing
Data entry of survey responses using Ms-Excell, Spss and Epinfo, Cspro
Quantitative and qualitative data analysis
Final report writing
Coordinate and manage the overall survey
Lead the preparation and presentation of Inception Report
Client relationship management
Liaising with the client
Quality assurance and coordination at all levels
Document review/Desk-based review
Address issues and problems working closely with the client focal person
Key a results and achievements
As a junior consultant one of my responsibilities was preparation of bid proposals, and so far more than75% of the bid proposals that I prepared have won the bid competition
In addition, I have successfully coordinated various marketing research and feasibility study projects
I also consult different governmental and private organization in the preparation of their strategic planning and strategic plan evaluation