ABDUR RAHMAN
Scarborough,ON
Summary
Dynamic Sales Representative with proven success at UpCalls, enhancing client satisfaction and driving revenue growth through exceptional customer service and strategic upselling. Skilled in relationship building and trend analysis, I effectively targeted high-potential accounts, expanding the customer base and achieving significant sales increases.
Overview
3
3
years of professional experience
Work History
Sales Representative
UpCalls
05.2024 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Sales Representative
SalesRoad
02.2023 - 05.2024
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Achieved revenue growth by strategically targeting promising accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Education
High School Diploma - Business
Seneca Polytechnic
North York, ON01.2024
High School - Commerce
Bangladesh School Bahrain
Manama, Bahrain02.2021
Skills
- Customer service
- Needs assessment
- Customer relationship building
- Interpersonal communication skills
- Time management
- Trend analysis
- CRM Expertise
Languages
English
Full Professional
Arabic
Professional Working
Timeline
Sales Representative
UpCalls
05.2024 - Current
Sales Representative
SalesRoad
02.2023 - 05.2024
High School Diploma - Business
Seneca Polytechnic
High School - Commerce
Bangladesh School Bahrain
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