Abdulwahab Jesri
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
2
2
years of post-secondary education
1
1
Certification
Work History
Customer Service Desk Associate
Walmart
Albany
- Addressed customer inquiries, processed returns, exchanges, and provided solutions to customer issues in a timely manner.
- Handled cash transactions, maintained register accuracy, and provided support in stock management.
- Worked effectively with team members to ensure smooth operations and high levels of customer satisfaction.
Sales Associate
Best Buy
Skyview
- Assisted customers in selecting products, offering tailored recommendations to meet individual needs.
- Organized stock and displays to maintain a clean, well-presented sales floor.
- Achieved sales targets consistently by providing excellent customer service and promoting new products and offers.
Education
Bachelor of Science - Computer Science
MacEwan University
Edmonton, AB 01.2024 - 05.2026
Highschool Diploma -
Eastgelen high school
Skills
- Customer service
- Communication
- Time management
- Software development
- Problem solving
- Team collaboration
- Data analysis
- Technical troubleshooting
- Microsoft Excel
- Visual communication
- Email management
- Product sales
- Sales goals attainment
- Goal tracking
- Sales expertise
- Upselling
- Excellent people skills
- Listening skills
Certification
High School Diploma
Timeline
Bachelor of Science - Computer Science
MacEwan University
01.2024 - 05.2026
Customer Service Desk Associate
Walmart
Sales Associate
Best Buy
Highschool Diploma -
Eastgelen high school