Summary
Overview
Work History
Education
Skills
Certification
Volunteer
Timeline
Generic

Abdulmalek Almatar

Kingston,ON

Summary

Aspiring to join the Ontario Provincial Police (OPP), I'm driven by a passion for public service and a commitment to maintaining law and order. With sharp communication, critical thinking, and leadership skills, I'm ready to tackle challenges and make a positive impact on community safety. Dedicated to upholding integrity and ethics, I aim to forge a fulfilling career in law enforcement with the OPP, where I can contribute to a safer and more secure community.

Overview

6
6
years of professional experience
2
2
Certifications
2
2
Languages

Work History

Delivery Driver

Uber Eats, SkipTheDishes, DoorDash
10.2020 - Current
  • As a food delivery driver, I exhibited leadership by managing my delivery routes efficiently and, when working in larger teams, by providing guidance to newer drivers regarding delivery protocols and customer service expectations.
  • To ensure prompt and accurate deliveries, I consistently used problem-solving skills to navigate complex delivery logistics, address customer concerns, and adapt to unexpected delays.
  • Effective de-escalation techniques were essential when dealing with customers' concerns or frustrations
  • I ensured that customer conflicts were handled professionally and with empathy.


Construction Worker

Shammy Construction
1 2023 - 5 2023
  • Within the construction team, I assumed a leadership role by overseeing crew members, delegating tasks effectively, and setting clear expectations for quality and safety.
  • Daily challenges on the construction site necessitated creative problem-solving
  • I developed and implemented solutions to address unexpected issues, such as material shortages, weather-related delays, and unforeseen structural problems.
  • I fostered an inclusive work environment by valuing and respecting the cultural backgrounds of our team members


Crew Member

McDonald's
02.2018 - 10.2020
  • In my role as a crew member at McDonald's, I demonstrated leadership by taking on the responsibility of mentoring new team members during their onboarding process, ensuring they understood the high standards of service and the McDonald's culture.
  • I applied problem-solving skills daily to handle customer complaints, resolve issues efficiently, and ensure that every customer's experience was a positive one
  • I embraced diversity by treating all customers, regardless of their cultural background or dietary preferences, with respect and courtesy
  • My role required effective de-escalation techniques to handle challenging customer interactions professionally and respectfully


Education

Business Fundamentals

St.Lawrence College
Kingston, ON
06.2022

Police Foundations

St.Lawrence College
Kingston, ON
06.2025

High School Diploma - undefined

Loyalist Collegiate & Vocational Institute

Skills

Problem-Solvingundefined

Certification

CPR/AED certificate

Volunteer

Kingston Police Community Volunteer 

Kingston Police, Kingston, ON

January 2024 – Present

  • Engage as a dedicated member of the Kingston Police Community Volunteers (KPCV) program, actively supporting the Kingston Police Service in multifaceted capacities.
  • Provided essential assistance during major events like the solar eclipse and Santa Parade, extending support to visitors through directional guidance, lost and found management, and embodying the role of proud city ambassadors.
  • Serve as vigilant community guardians, working hand in hand with law enforcement to swiftly identify and report suspicious activities or safety concerns, fostering an environment of enhanced public safety and community well-being.
  • Conduct comprehensive vehicles, foot, and bike patrols across Kingston, proactively monitoring neighborhoods to uphold public order and safety standards.
  • Support diverse community initiatives such as the Food Bank, Polar Plunge, and St. Patrick's Day celebrations, actively nurturing positive relationships between law enforcement and the communities they serve.


Specialized Training Exercise with Kingston Police
Kingston Police, Kingston, ON  November 30th 2023.

  • Invited by a professor to participate in a rigorous training exercise with the Kingston Police, held at the Kingston airport.
  • Engaged in an intensive eight-hour exercise, gaining valuable hands-on experience, and contributing to law enforcement training efforts.


Volunteer Experience: Newcomer Assistance Program
KEYS Job Centre, Kingston, ON
2018-2019 (Over 70 Hours)

  • I actively promoted diversity and inclusivity within the program by welcoming individuals from various cultural backgrounds. We celebrated cultural diversity through events, workshops, and shared experiences to foster understanding and harmony.
  • De-escalation skills were essential in my interactions with newcomers facing cultural shock or adjustment difficulties. I effectively resolved conflicts and ensured a safe and welcoming environment.
  • My ability to speak multiple languages allowed me to assist newcomers with limited English proficiency. This language proficiency facilitated better communication and support.


Timeline

Delivery Driver

Uber Eats, SkipTheDishes, DoorDash
10.2020 - Current

Crew Member

McDonald's
02.2018 - 10.2020

Construction Worker

Shammy Construction
1 2023 - 5 2023

Business Fundamentals

St.Lawrence College

Police Foundations

St.Lawrence College

High School Diploma - undefined

Loyalist Collegiate & Vocational Institute
Abdulmalek Almatar