Abdullahi Said Salad
Mississauga,Canada
Summary
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
9
9
years of professional experience
Work History
Service Advisor
Approval Genie
07.2017 - Current
- Supervise team of 5 with daily tasks
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
- Welcome, greet and assist customers with their car purchasing
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
Customer Representative
Pinnacle
01.2016 - 07.2017
- Assisted customers with any requests regarding their cars
- Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
Education
Degree - Protection, Security and Investigations- Custom Border Services
Niagara College Canada
Welland, ON06.2024
OSSD -
Lincoln M. Alexander S.S
Mississauga, ON06.2016
Skills
- Leadership Experience
- Teamwork Collaboration
- Critical thinking
- Problem-solving
- Self-management
- Multitasking and Organization
- Strong Work Ethic
- Attention to Detail
- Team player mentality
- Complaint resolution
Timeline
Service Advisor
Approval Genie
07.2017 - Current
Customer Representative
Pinnacle
01.2016 - 07.2017
Degree - Protection, Security and Investigations- Custom Border Services
Niagara College Canada
OSSD -
Lincoln M. Alexander S.S
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