Abdullah Omar
Edmonton,AB
Summary
Results-oriented professional with a proven track record in administrative support and customer service. Enhances operational efficiency through exceptional organizational skills and a keen eye for detail. Excellent communicator skilled in building relationships and resolving conflicts. Proficient in Microsoft Office Suite and committed to driving team success in fast-paced environments. Passionate problem solver dedicated to innovation and continuous improvement.
Overview
3
3
years of professional experience
Work History
Security Agent
Paladin security
Edmonton, Alberta
02.2023 - 11.2024
- Monitored CCTV and responded to safety incidents, ensuring a secure environment.
- Provided concierge services, enhancing visitor satisfaction through exceptional support.
- Managed vehicle registrations and parking compliance for efficient space utilization.
- Coordinated access with building management to streamline operations and communication.
- Submitted maintenance work orders, proactively addressing issues for improved functionality.
- Oversaw contractor access, ensuring compliance with safety regulations.
- Collaborated with law enforcement during incidents, reinforcing safety protocols.
- Investigated security alarms and emergencies, ensuring timely and effective resolutions.
Front Desk Receptionist
Sheikh Ali Sufi islamic center
Edmonton, Alberta
05.2022 - 11.2024
- Delivered outstanding customer service by greeting and assisting visitors, ensuring a welcoming atmosphere.
- Efficiently registered students and set up payment options, streamlining enrollment processes and enhancing operational flow.
- Managed incoming calls and emails, expertly directing inquiries and fostering strong communication across departments.
- Collaborated with community partners to improve program offerings and engagement initiatives, strengthening community ties.
- Maintained accurate records and scheduling for events, optimizing organizational efficiency and resource allocation.
- Executed administrative tasks, including data entry and filing, to support a smooth and productive office environment.
Security Agent
GardaWorld
Edmonton, Alberta
10.2022 - 05.2024
- Monitored CCTV, fire systems, mechanical alarms, and access control to maintain a secure environment.
- Utilized professional radio operations to keep security personnel and management informed of critical incidents.
- Responded promptly to security alarms and emergencies, ensuring timely and effective resolution.
- De-escalated crisis situations and collaborated with police, fire, and paramedic teams to ensure safety.
Warehouse Associate
Canadian Tire
Edmonton, Alberta
08.2021 - 03.2022
- Managed inventory control and streamlined processes, enhancing productivity and accuracy in a high-volume warehouse.
- Collaborated with cross-functional teams to optimize workflow and uphold safety and quality standards.
- Provided exceptional customer service during order pickups, effectively addressing inquiries and building positive relationships.
- Identified and resolved logistical challenges, adapting to changing priorities to improve service delivery.
- Utilized warehouse management systems for inventory tracking and maintained accurate records for reporting and analysis.
Education
High School Diploma -
Haryy Ainly
Edmonton, AB06-2021
Skills
- Proficient in Microsoft Word, Excel, Outlook, and OneNote
- Strong understanding of workplace procedures and best practices
- Attentive and proactive in identifying issues
- Excellent oral and written communication skills
- Experienced in safely operating common power tools
- Self-motivated, and eager to learn new skills
- Effective in conflict resolution and maintaining a positive work environment
- Reliable, punctual, and committed to meeting deadlines
- Innovative problem solver with effective solutions
- Thrives in team-oriented environments
Timeline
Security Agent
Paladin security
02.2023 - 11.2024
Security Agent
GardaWorld
10.2022 - 05.2024
Front Desk Receptionist
Sheikh Ali Sufi islamic center
05.2022 - 11.2024
Warehouse Associate
Canadian Tire
08.2021 - 03.2022
High School Diploma -
Haryy Ainly
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