ABDULLAH HADETHI
Richmond,BC
Summary
As a compliance officer at Warba Co. Ltd., I ensured that the company complied with the regulatory and ethical standards of the pharmaceutical industry. I reviewed contracts, policies, and procedures, conducted audits and inspections, and reported any violations or risks to the management. I also provided training and guidance to the staff on compliance matters and best practices.
I have a strong background in pharmacy, having graduated from University of Baghdad with a bachelor's degree in 2016 and completed a PG1 in clinical pharmacy. I have worked as a pharmacy manager, a medical representative, and a medical supervisor in various settings, gaining valuable experience in pharmaceutics, marketing, sales, and management. I have contributed to the growth and success of several companies, such as Leosons International LLC and Janssen Pharmaceutical Company, by developing and implementing effective marketing strategies, building strong relationships with clients and stakeholders, and delivering high-quality products and services. I am passionate about improving the health and well-being of people and communities through ethical and innovative solutions.
Overview
8
8
years of professional experience
Work History
Compliance Officer
Warba Co Ltd
08.2023 - 01.2024
- Enhanced regulatory compliance by developing and implementing comprehensive policies and procedures.
- Reduced the risk of financial penalties by conducting thorough internal audits on a regular basis.
- Streamlined reporting processes for improved efficiency in submitting data to regulatory agencies.
- Ensured timely identification of potential issues by establishing robust monitoring systems and controls.
Owner & manager
Tasneem Alhayat pharmacy
01.2022 - 12.2023
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Antimicrobial resistance control unit manager
Alkarkh maternity hospital
06.2022 - 08.2023
- Enhanced patient care by implementing efficient unit management processes and coordinating interdisciplinary teams.
- Streamlined daily operations for increased productivity by delegating tasks and supervising nursing staff.
- Improved patient satisfaction with timely and accurate communication between patients, families, and medical professionals.
- Reduced medication errors by diligently overseeing the administration of medications to patients.
- Ensured compliance with regulations and standards through regular audits, staff education, and policy updates.
Head of pharmacy department
Alkarkh maternity hospital
07.2021 - 05.2022
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
Marketing and Sales Manager
care & cure scientific bureau
02.2021 - 01.2022
- Increased brand visibility by implementing strategic marketing campaigns and sales initiatives.
- Developed new business partnerships for enhanced market reach and revenue generation.
- Optimized sales processes with streamlined customer relationship management strategies.
- Improved customer retention rates, fostering strong relationships through personalized interactions.
- Managed a high-performing marketing team to execute successful product launches and promotional events.
Clinical pharmacist
Alkarkh maternity hospital
12.2018 - 07.2021
- Improved patient outcomes by providing medication therapy management and comprehensive pharmaceutical care to diverse patient populations.
- Enhanced clinical pharmacy services through the development and implementation of evidence-based protocols and guidelines.
Medical representative
Janssen company
12.2018 - 12.2020
- Increased patient engagement by developing personalized medical presentations and informative materials.
- Improved product knowledge for team members through regular training sessions and workshops.
- Established strong relationships with healthcare professionals, resulting in increased trust and credibility for the organization.
- Managed territory efficiently, effectively prioritizing visits to key healthcare providers and facilities.
- Collaborated with sales team to develop targeted marketing strategies that boosted overall revenue growth.
Trainee Clinical pharmacist
Alkindy teaching hospital
07.2017 - 12.2018
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Increased trainee retention rate by conducting regular check-ins and providing constructive feedback.
- Streamlined the onboarding process for new trainees, reducing time to productivity.
- Developed strong working relationships with trainees, fostering a supportive learning environment.
Senior Medical representative
Pharma international company
10.2017 - 11.2018
- Enhanced physician relationships by conducting informative product presentations and addressing their concerns.
Medical representative
Pharma international company
10.2016 - 10.2017
- Increased sales revenue by consistently meeting and exceeding sales targets through strong relationship building and product knowledge.
- Developed key relationships with medical professionals, leading to consistent referrals and increased customer base.
Trainee pharmacist
Baghdad teaching hospital
03.2017 - 07.2017
- Enhanced patient care by accurately dispensing medications and providing essential counseling.
- Increased pharmacy efficiency by assisting in the management of inventory and maintaining proper stock levels.
- Developed strong relationships with patients, addressing their questions and concerns regarding medication use and side effects.
- Supported pharmacists in preparing accurate medication orders for various healthcare settings including hospitals, nursing homes, and outpatient facilities.
Dispensing pharmacist
Amer Alsarraj pharmacy (day shift)
06.2016 - 11.2016
- Enhanced patient satisfaction by providing timely and accurate medication dispensing services.
- Reduced medication errors by implementing a thorough double-check system for prescription verification.
- Collaborated with healthcare providers to optimize drug therapy plans for patients, improving treatment outcomes.
- Streamlined pharmacy operations by organizing inventory and implementing an efficient restocking process.
Education
MBA - International Business
Trinity Western University
Langley, BC08.2025
Bachelor of Science - Pharmacy
College of Pharmacy, University of Baghdad
01.2016
Skills
- Professional using office programs
- Languages: Arabic (mother language) & English(Duolingo : 115 , IELTS : 6)
- Reading social & historical books, Traveling & Athletics
Certificates Courses
- English course, American University In Baghdad, spring semester 2022
- Professional selling skills, Warba company/Baghdad, September 2020
- Weight management: beyond balancing calories, Emory University, June 2020
- Certificate of passing clinical pharmacy program, Post graduate one year of training course in hospitals as Clinical Pharmacist, 2018
- Infection control course, Al-Salam center, November 2018
- Certificate of attendance the clinical pharmacist day, Al-Kindy teaching hospital, November 2018
- ICD-10 training course, Health Center of Bab Al-Muaddam, July 2018
- Outstanding performance in 2017, PIC at Istanbul, February 2018
- Certificate from UDI, Baghdad, October 2017
Languages
English
Professional Working
Arabic
Native or Bilingual
Timeline
Compliance Officer
Warba Co Ltd
08.2023 - 01.2024
Antimicrobial resistance control unit manager
Alkarkh maternity hospital
06.2022 - 08.2023
Owner & manager
Tasneem Alhayat pharmacy
01.2022 - 12.2023
Head of pharmacy department
Alkarkh maternity hospital
07.2021 - 05.2022
Marketing and Sales Manager
care & cure scientific bureau
02.2021 - 01.2022
Clinical pharmacist
Alkarkh maternity hospital
12.2018 - 07.2021
Medical representative
Janssen company
12.2018 - 12.2020
Senior Medical representative
Pharma international company
10.2017 - 11.2018
Trainee Clinical pharmacist
Alkindy teaching hospital
07.2017 - 12.2018
Trainee pharmacist
Baghdad teaching hospital
03.2017 - 07.2017
Medical representative
Pharma international company
10.2016 - 10.2017
Dispensing pharmacist
Amer Alsarraj pharmacy (day shift)
06.2016 - 11.2016
MBA - International Business
Trinity Western University
Bachelor of Science - Pharmacy
College of Pharmacy, University of Baghdad
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