Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level packer position. Ready to help team achieve company goals.
Overview
14
14
years of professional experience
Work History
Retail Supervisor
Barries
11.2021 - 01.2024
Assisted customers in locating products and making informed purchasing decisions based on their needs and preferences;
Trained new employees on store policies, procedures, and sales techniques to enhance their performance;
Enhanced store appearance with regular maintenance, cleaning, and organization of merchandise areas;
Increased customer satisfaction by providing exceptional service and addressing customer concerns promptly;
Resolved conflicts among staff members professionally and fairly, maintaining a cohesive team dynamic;
Collaborated with management to develop sales goals and strategies that aligned with company objectives;
Sales and Service Representative
Amana
06.2018 - 09.2020
Streamlined the sales process for increased efficiency, ensuring accurate record-keeping, timely follow-ups, and successful deal closures;
Delivered product demonstrations tailored to clients'' specific requirements, showcasing features that would benefit their businesses directly;
Conducted regular assessments of client satisfaction levels through customer surveys and feedback mechanisms to continuously improve service quality;
Increased customer satisfaction by providing knowledgeable assistance and addressing their needs promptly;
Cleaning Supervisor
ALSAHARI
04.2015 - 06.2018
Improved overall cleanliness and sanitation standards by implementing effective cleaning procedures and protocols;
Trained and supervised staff members for optimal performance in daily cleaning tasks, resulting in increased efficiency;
Managed inventory of cleaning supplies and equipment, reducing waste and controlling costs through proper allocation;
Trained staff on expected standards and quality of general cleaning, health and safety requirements and equipment operation;
Maintained adequate supplies of cleaning materials and equipment and placed orders to conserve stock levels;
Warehouse Worker
Krimiya
01.2013 - 03.2015
Loaded, unloaded, and moved material to and from storage and production areas;
Reduced order processing times with streamlined picking, packing, and shipping procedures;
Checked packages and merchandise for damage and notified vendors;
Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations;
Consistently lifted materials weighing up to 25 kg;
General Service Assistant
Impregilo Lidco
08.2009 - 02.2011
Collaborated with cross-functional teams on projects or initiatives aimed at improving overall company performance;
Assisted in the planning and execution of company events, promoting employee engagement and morale;
Coordinated daily operations within the department, facilitating smooth workflow processes for all team members;
Improved customer satisfaction by providing timely and efficient assistance in various tasks;
Reduced inventory discrepancies through meticulous record-keeping and regular audits;
Improved customer satisfaction by providing timely and efficient assistance in various tasks;
Education
Bachelor of Science - Geology
Benghazi Univerity
Benghazi, Libya
07.2009
Skills
Task Delegation
Store Organization
Store maintenance
Goal Setting and Achievement
Cash handling oversight
Inventory Control
Store operations
Inventory Oversight
Team Building and Motivation
Customer Service Management
Languages
English
Professional Working
Arabic
Native or Bilingual
French
Elementary
Timeline
Retail Supervisor
Barries
11.2021 - 01.2024
Sales and Service Representative
Amana
06.2018 - 09.2020
Cleaning Supervisor
ALSAHARI
04.2015 - 06.2018
Warehouse Worker
Krimiya
01.2013 - 03.2015
General Service Assistant
Impregilo Lidco
08.2009 - 02.2011
Bachelor of Science - Geology
Benghazi Univerity
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