As an approachable and efficient individual with excellent verbal and written communication skills, I have gained experience in customer service and data maintenance in both medical and non-medical backgrounds. With a solid understanding of biomedical physiology and psychology, I bring a high degree of maturity, confidence, and responsibility to any role. I possess an extensive background in organizing and assisting various events with a keen attention to detail. With my diverse skill set and ability to adapt quickly, I am confident in my ability to excell in any environment.
Work History
Support Worker
,
Maintained excellent communication with team members by sharing updates and problem solving.
Utilized attention to detail and patience when monitoring.
Built and maintained rapport with family members to facilitate trusting caregiver relationship.
Provided compassionate meaningful support, patient-focused care to cultivate well-being in various areas
Analyzed overall patient performance and recommended adjustments to care plan goals, and developed plans to support individual progression.
Behavior Interventionist
Wolf Lover Family Society - WLFS
Improved patient behavior by developing and implementing tailored intervention plans.
Conducted thorough assessments for accurate identification of behavioral issues in patient.
Contributed to the development and implementation of individualized functional behavior plans, demonstrating an understanding of effective strategies for individuals with ASD.
Provided critical support during conflict resolution and initiated crisis intervention for individuals with ASD, utilizing a calm and professional demeanor to ensure the safety and well-being of all involved.
Performed administrative tasks with a keen attention to detail, including data entry, record keeping, and scheduling.
YVR Registry Clerk Affiliated With LifeLabs
LifeLabs
Verified identification and travel documents to efficiently register passengers for the associated on-site testing
Qualified to hand out at-home rapid testing kits along with detailed instructions.
Provided passengers with directions around the airport, specifically the place of testing.
Rehabilitation Therapist
Private Facility
Improved patient outcomes by developing and implementing customized rehabilitation plans to provide comprehensive care to individuals with diverse medical conditions.
Enhanced patient mobility through the utilization of targeted therapeutic exercises and interventions.
Collaborated with the team to create comprehensive treatment plans for patients requiring rehabilitation therapy.
Established rapport with patients, fostering trust and open communication.
Kids Soccer Coach
Upland Indoor
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe environment.
Maintained energy and enthusiasm in fast-paced environment.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Participated in team-building activities to enhance relationships.
Patiently helped kids gain new skills, taught self confidence and personal growth
Education
High School Diploma -
Frank Hurt Secondary School
Surrey, BC
Skills
Microsoft Office
Mastery of customer service
Patience
Verbal and written communication
Client focused
Organization and planning
Excellent listening and communication skills
Problem solving
Detail oriented
Friendly and professional
Core Qualifications
Experience with data organization and maintenance
Crisis prevention and intervention certification
Possesses a solid understanding of physiology and its application in healthcare