Abdul Hanan Ahmed
Calgary,Canada
Summary
Driven accounting student eager to gain practical experience and contribute to organizational success. Excellent communicator, both verbally and in writing, with a strong analytical mindset and meticulous attention to detail. Adaptable and capable of thriving in dynamic, high-pressure environments. Quick to learn and apply new concepts, with a keen interest in identifying innovative solutions that support sustainable growth. Recognized for creativity, resourcefulness, and a strong commitment to continuous improvement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Customer Experience Representative
Mount Royal University
09.2024 - Current
- Greeted and assisted patrons with inquiries, providing comprehensive information on services, memberships, and programs.
- Managed front desk operations, including handling transactions, membership renewals, and registrations.
- Resolved customer issues promptly, ensuring a positive experience for all visitors.
Communications Director
Muslim Student Affiliation at MRU
10.2023 - Current
- Lead the marketing and communications team to develop and implement comprehensive communication strategies that align with the organization’s goals and mission
- Design and execute targeted marketing campaigns to increase awareness and participation in MSA events, including social gatherings, lectures, and religious activities
- Oversee the creation of engaging content for various platforms, including social media, email newsletters, and the MSA website, ensuring consistency in branding and messaging
Resident Advisor
Mount Royal University
08.2023 - Current
- Facilitated open and transparent communication between residents, university staff, and fellow Resident Advisors to implement policies and procedures, contributing to a positive university experience for all students
- Effectively managed and diffused various situations, including conflicts among residents and emergencies; ensuring a safe and secure living space for all residents
- Demonstrated strong leadership skills by overseeing a diverse community of students, providing guidance and support to residents, and fostering a positive and inclusive living environment for personal and academic growth
Camp Counsellor
Islamic Association of North West Calgary (IANWC)
07.2024 - 08.2024
- Developed and led engaging camp-wide activities for children of varying ages, fostering a safe and inclusive environment
- Cultivated meaningful relationships with campers through empathy and understanding, enhancing their overall camp experience
- Actively participated in pre-camp training workshops, staying informed on the best practices for child supervision and safety
Exam Proctor
Pearson Inc.
05.2023 - 09.2023
- Assisted candidates with the check-in process, verified identification, and provided clear instructions regarding exam rules and guidelines
- Effectively addressed candidate concerns or issues during exams, maintaining a calm and professional demeanor
- Supervised large groups of candidates during high-stakes exams, maintaining order and enforcing testing protocols
- Maintained a high level of professionalism, confidentiality, and integrity throughout all exam proctoring duties
Social Worker/Receptionist
Muslim Community Foundation of Calgary
07.2022 - 09.2022
- Welcomed and guided new clients through our facility, facilitating their introduction to our services
- Organized client files and managed food pantry inventory, assembling and distributing food bags
- Provided compassionate support to individuals facing various life challenges
Education
BBA - Accounting; Minor in Economics
Mount Royal University
Calgary, AB04-2027
Skills
- Thrives in High-Pressure Environments
- Outstanding Communication Skills
- Advanced Excel Proficiency
- Collaborative Team Player
- Strong Analytical and Critical Thinking Abilities
- Leadership and Team Management Expertise
- Exceptional Adaptability
- Effective Time Management
Certification
- Standard First Aid, CPR/AED Level-C The Canadian Red Cross Society
- 2023
- First Aid for Opioid Poisoning The Canadian Red Cross Society
- 2024
Languages
English
Native or Bilingual
Urdu
Native or Bilingual
Punjabi
Limited Working
Hindi
Native or Bilingual
Timeline
Customer Experience Representative
Mount Royal University
09.2024 - Current
Camp Counsellor
Islamic Association of North West Calgary (IANWC)
07.2024 - 08.2024
Communications Director
Muslim Student Affiliation at MRU
10.2023 - Current
Resident Advisor
Mount Royal University
08.2023 - Current
Exam Proctor
Pearson Inc.
05.2023 - 09.2023
Social Worker/Receptionist
Muslim Community Foundation of Calgary
07.2022 - 09.2022
- Standard First Aid, CPR/AED Level-C The Canadian Red Cross Society
- 2023
- First Aid for Opioid Poisoning The Canadian Red Cross Society
- 2024
BBA - Accounting; Minor in Economics
Mount Royal University
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