Summary
Overview
Work History
Education
Skills
Certification
Languages
Project: Emerging Technology
Project: Joplin & NextCloud
Timeline
Generic

Abdirahman Osman-Ali

Ottawa,ON

Summary

Dedicated and ambitious Computer System Technician (CST) student at Algonquin College, Ottawa, with a fervent passion for IT. Equipped with excellent communication skills, Fast learning abilities, strong work ethic, and a collaborative mindset. I am committed to continuous learning and professional development to excel in the dynamic realm of Information Technology.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Guard

Commissionaires
Ottawa, ON
05.2024 - Current
  • Conducted property patrols to ensure security.
  • Executed routine checks across allocated sections.
  • Communicating with coworkers about our tasks.
  • Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
  • Investigated suspicious activity and reported findings to management.

Front Desk Cashier / Drive-Thru Cashier / Fry Cook

A&W
Ottawa, ON
01.2022 - 09.2022
  • Greeted customers, took orders, and provided product information.
  • Ensured timely response to customer needs.
  • Operated drive-thru window efficiently for swift order completion.
  • Stocked and restocked food items on the line.
  • Prepared deep-fried foods including french fries, onion rings, and chicken.
  • Sanitized and replaced equipment before next use.

Box Office Cashier

Box Office TD Place Lansdowne
Ottawa, ON
08.2021 - 11.2021
  • Greeted customers and provided assistance with ticket purchases.
  • Assisted customers in resolving any issues with tickets or seating.
  • Processed payments using cash, credit cards, debit cards, and gift cards.
  • Ensured daily sales reports were accurate.
  • Responded to inquiries promptly and effectively.
  • Processed customer refunds for cancellations.

Education

High School Diploma -

Gisèle-Lalonde
Ottawa, ON
06-2022

Some College (No Degree) - Computer Systems Technician - Networking

Algonquin College
Ottawa, ON

Skills

  • Team-oriented
  • Excellent communication
  • Customer service
  • Attention to Detail
  • Networking
  • Troubleshooting
  • Documentation problems
  • Active Directory Users and Computers
  • Server Manager
  • vSphere
  • VMware Workstation setup
  • Windows desktop setup
  • PfSense Setup and Configuration
  • Domain Controllers
  • DHCP setup
  • MS Azure
  • Windows Admin Center
  • Group Policy Management
  • Organizational Unit
  • Hardware and software troubleshooting
  • DNS setup

Certification

  • Emergency First Aid + level C CPR + AED Certifitcate
  • Security License
  • Install and Configure Active Directory Certificate

Languages

English
Full Professional
French
Professional
Somali
Native/ Bilingual

Project: Emerging Technology

Collaborated with a team to design and deploy a private cloud network featuring subnets, a virtual router, and isolated traffic for HTTP, DNS, and iSCSI. Together, we created a primary domain controller and a backup domain controller, unifying all network components within the same domain for centralized management and failover support. Configured Active Directory, a fault-tolerant file server, and Split-Scope DHCP, ensuring secure remote access via RDP and SSH. Set up Windows Admin Center for remote management, server updates, and inventory tracking. Implemented Veeam Community Edition for comprehensive VM, agent, and file share backups. Exceeded project requirements by adding advanced security, monitoring, and management tools.

Project: Joplin & NextCloud

Installed and configured Joplin on multiple devices, synchronized through OneDrive for consistent cross-platform note access. Set up the OneDrive client within a Red Hat Enterprise Linux 9 virtual machine to automate note backups. Additionally, deployed NextCloud as a self-hosted collaboration solution on RHEL 9, creating a user account and configuring multiple clients to enable secure file syncing. Focused on cross-platform functionality, system resilience, and automated service startup to ensure reliable performance.

Timeline

Security Guard

Commissionaires
05.2024 - Current

Front Desk Cashier / Drive-Thru Cashier / Fry Cook

A&W
01.2022 - 09.2022

Box Office Cashier

Box Office TD Place Lansdowne
08.2021 - 11.2021

High School Diploma -

Gisèle-Lalonde

Some College (No Degree) - Computer Systems Technician - Networking

Algonquin College
Abdirahman Osman-Ali