Abdallah Agyemang
Québec,Canada
Summary
Skilled IT Specialist with experience in managing network systems, data security, and troubleshooting technical issues. Strong knowledge of hardware and software installation and maintenance. Demonstrated ability to improve system efficiency and reduce downtime. Track record of leading successful projects, enhancing client satisfaction, and improving overall operational performance.
Overview
20
20
years of professional experience
Work History
Package Handler – Part time (Night)
Fédéral Express Corporation (FedEx) Canada
11.2024 - Current
- Safely and efficiently move, lift, push, and pull packages, boxes, and other freight
- Scan packages as they are received, delivered, or returned
- Resolve problems as they arise
- Follow company policies and guidelines
- Sort and separate freight by destination, weight, size, and shape
Tuteur / Responsable - département de technologie de l’information et communication (TIC)
Ghana Éducation Service
Kumasi, Ghana
01.2010 - 01.2023
- Teaching and mentoring students.
- Guiding and counseling.
- Simulated testing environments for student exam preparation.
- Supported the professional development of teachers and staff.
- Oversaw student enrollment processes, verifying accurate record-keeping, and adherence to regulations.
- Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
- Collaborated positively with peers and other staff members to maintain a friendly, supportive, and cooperative work atmosphere.
- Helped office personnel with errands, paperwork and data entry.
Agent administratif
Islamic Senior High School
Kumasi, Ghana
01.2009 - 01.2010
- Updated databases and spreadsheets regularly to track progress.
- Diagnosed and resolved technical hardware and software issues.
- Supported workflow of daily administrative tasks to achieve targets and deadlines.
- Entered information onto digital systems to maintain data quality and accuracy.
- Handled sensitive information with discretion while maintaining confidentiality protocols.
- Receiving and printing examination questions
Commis aux finances
Passionate Youth Voluntary Organization
Kumasi, Ghana
01.2005 - 01.2009
- Prepared journal entries to record various financial transactions.
- Assisted with budgeting activities and provided guidance on cost savings measures.
- Managed daily bookkeeping functions with attention to accounts receivable, accounts payable, banking reconciliation and disbursements.
Education
Diplôme en enseignement -
Firat University
Elazig, Turquie01.2016
Baccalauréat en technologie de l’information -
Garden City University College
Kumasi, Ghana01.2014
Certificat en informatique -
Garden City University College
Kumasi, Ghana01.2009
Skills
- Expérience en informatique et en administration
- Suite Office/Office 360
- A Computer Hardware
- Computer Networking
- Data entry
- Computer Management
- CCTV camera installation
- Microsoft Windows
- iOS
- Teaching and mentoring
- Database management system
- Files keeping
- Financial accounting
Availability
I am available to start work now
Accomplishments
- Head of IT department
Timeline
Package Handler – Part time (Night)
Fédéral Express Corporation (FedEx) Canada
11.2024 - Current
Tuteur / Responsable - département de technologie de l’information et communication (TIC)
Ghana Éducation Service
01.2010 - 01.2023
Agent administratif
Islamic Senior High School
01.2009 - 01.2010
Commis aux finances
Passionate Youth Voluntary Organization
01.2005 - 01.2009
Diplôme en enseignement -
Firat University
Baccalauréat en technologie de l’information -
Garden City University College
Certificat en informatique -
Garden City University College
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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