Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Abbygail Skjaveland

Marwayne,AB

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, organization, cleanliness, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. With excellent customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Registry Clerk

Camrose Registry Ltd.
Camrose, AB
06.2022 - 08.2024
  • Assess customer needs and databases to process multiple services, while following government policies and procedures for every service.
  • Multitask in a fast-paced work environment.
  • Answering incoming calls and helping customers with questions and inquiries.
  • Greet and help customers with registry needs.
  • Great organization skills and cleanliness.
  • Handle payments and balance daily.
  • Checking and balancing inventory monthly.
  • Access and use databases to provide services for all customers.
  • Adhere strongly to employee and agent codes of conduct.
  • Verified accuracy of data entered into the registry system.
  • Updated existing records with new information as required.
  • Reviewed legal documentation for accuracy prior to entering into the database.

Online Shopper (PC Express)

Real Canadian Superstore
Camrose, AB
09.2021 - 06.2022
  • While working in the PC Express department, it was my responsibility to provide an exceptional shopping experience for all customers.
  • In this position, I completed online grocery orders, picking, sorting, packing, and moving customer orders.
  • Efficient problem solving.
  • Handling POS transactions (debit, credit, cash, and gift card).
  • Enhanced ability to work in a fast-paced environment.
  • Capability to work as a team with others.
  • Maintaining a clean, organized, and secure workplace.
  • Processed customer orders accurately and efficiently.
  • Created detailed product descriptions to help customers understand the features of each item.
  • Suggested comparable products to replace out-of-stock items.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Listened to customer needs to identify and recommend best products and services.
  • Assisted teammates with daily tasks during peak periods.
  • Implemented feedback from clients to continuously improve service and client satisfaction.

Cashier, Retail, Customer Service

Unreal Deals
Camrose, Alberta
07.2016 - 12.2017
  • Taking part in assisting customers with questions or concerns, while providing fast and friendly service.
  • Additionally, efficiently restocking inventory when needed, alongside pricing products.
  • Customer service, answering customer telephone calls promptly and in an appropriate manner.
  • Retail and sales, part-time cashier.
  • Completed all point of sale opening and closing procedures.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Issued receipts, refunds, credits or change due to customers.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Ensured compliance with all safety regulations within the store environment.

Education

Diploma - Veterinary Technology

Lakeland College
Vermilion, AB
06-2026

High School Diploma -

New Norway School
New Norway, AB
06.2021

Skills

  • Document Management
  • File Organization
  • Follow-up skills
  • Workload Management
  • Report Generation
  • Confidentiality
  • Clerical skills
  • Data Verification
  • Positive and Friendly Attitude
  • Work Motivated

Certification

  • High School Diploma
  • AHCIP Registration
  • Commissioner of Oaths

References

Available upon request.

Timeline

Registry Clerk

Camrose Registry Ltd.
06.2022 - 08.2024

Online Shopper (PC Express)

Real Canadian Superstore
09.2021 - 06.2022

Cashier, Retail, Customer Service

Unreal Deals
07.2016 - 12.2017

Diploma - Veterinary Technology

Lakeland College

High School Diploma -

New Norway School

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Abbygail Skjaveland