Abbigail Wilhite

• Welcomed each new arrival pleasantly and confirmed reservations and identification.
• Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
• Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
• Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
• Maintained clean and organized front desk areas to uphold polished company image.
• Supported sales efforts through upselling rooms, amenities, or special packages when appropriate.
• Resolved guest issues promptly, resulting in positive feedback and return visits.

Social Media Management

Social Media Photography

Event Coordinating

Office Management

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Worked flexible schedule and extra shifts to meet business needs.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Built relationships with customers to encourage repeat business.
• Stocked, tagged and displayed merchandise as required.

• Greeted customers entering store and responded promptly to customer needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
• Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.

• Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
• Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.
• Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
• Improved customer satisfaction by providing efficient and accurate cash transactions.