Abbigail Wilhite
Yarmouth,NS
Summary
Business administration professional with strong focus on team collaboration and achieving results. Adept at managing office operations, coordinating schedules, and streamlining processes to enhance productivity. Reliable and adaptable, capable of responding to changing needs effectively. Strong communication, organizational, and problem-solving skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Nova Star Motel and Lakelawn Motel and BNB
05.2023 - 11.2024
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Enhanced guest satisfaction by efficiently managing check-in and check-out processes.
- Maintained clean and organized front desk areas to uphold polished company image.
- Supported sales efforts through upselling rooms, amenities, or special packages when appropriate.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
CASHIER
Warehouse One
12.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Stocked, tagged and displayed merchandise as required.
Cashier
Dollarama
06.2018 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
Cashier
Tim Hortons
05.2019 - 09.2019
- Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
- Maintained strict adherence to food safety regulations, promoting a clean and safe dining environment for guests.
- Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
- Improved customer satisfaction by providing efficient and accurate cash transactions.
Education
Business Administration Degree - Marketing
NSCC Burridge Campus
Yarmouth, NS06-2025
Skills
- Microsoft Access
- Microsoft Word
- Microsoft PowerPoint
- Microsoft Excel
- Effective multitasking
- Strong leadership
- Goal-oriented
- Attention to detail
- Decision making
- Time management
- Social media proficiency
- Innovation
- Adaptability
- Payment Processing
- Brand Promotion
- Special Requests
- File Management
- Cash Handling
- Problem-Solving
- Customer Service
Certification
- OHS/ WHMIS
- First Aid
Timeline
CASHIER
Warehouse One
12.2023 - 05.2024
Front Desk Agent
Nova Star Motel and Lakelawn Motel and BNB
05.2023 - 11.2024
Cashier
Tim Hortons
05.2019 - 09.2019
Cashier
Dollarama
06.2018 - 06.2021
- OHS/ WHMIS
- First Aid
Business Administration Degree - Marketing
NSCC Burridge Campus
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