Summary
Overview
Work History
Education
Skills
Timeline
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Abby Reissner

Woodstock,ON

Summary

10 years of PSW and DSW experience with a successful background delivering adaptable personal care to seniors and individuals with physical and intellectual disabilities. Experience with Dementia care and non-verbal individuals.

Committed to promoting support with confidentiality, dignity and compassion.

Overview

17
17
years of professional experience

Work History

Personal Support Worker

Woodingford Lodge
Woodstock, Ontario
04.2021 - Current
  • Assisted clients with daily activities such as bathing, dressing, grooming, and meal times.
  • Professionally collaborated with team members and followed direction from supervisory staff
  • Excellent attendance, including staying for overtime and picking up call-in shifts
  • Daily Charting and Documentation.
  • Ability to work independently and as a team member to achieve positive outcomes.
  • Provided companionship to isolated or lonely residents by engaging in conversation with active listening.
  • Developed positive relationships with residents by demonstrating empathy and respect for their needs.
  • Followed all company policies and procedures

Personal Support Worker

Ingersoll Support Services
Ingersoll, ON
05.2014 - 09.2021
  • Supported Dual Diagnosis individuals with intellectual and physical disabilities in all aspects of daily living
  • Consulted with Regional Support Associates (RSA) in the development of Behavioral Support Plans
  • Liaised with supervisor and support team to review and improve support
  • Observed individuals for changes in physical, emotional, mental and behavioral condition
  • Maintained a clean and well-organized environment for client happiness and continually monitored for safety
  • accountable for supported individuals- finances, case management, goal setting and achievements
  • knowledgeable with AIMS computer software for Ministry reporting and documentation

Personal Support Worker

Private Home Care
Woodstock, ON
09.2016 - 06.2021
  • Provided Personal Support to an individual in their home
  • Communicated successfully with a non-verbal individual
  • Assisted with personal hygiene and other daily living needs
  • Kept home environment free of hazards
  • Monitored health and well-being and reported any significant health changes
  • Built a strong and trusted rapport with the supported individual and the family to design plans for long-term success

Licensed Hair Stylist

McBeath/Dynes Funeral Home
Ingersoll, ON
02.2008 - 09.2016
  • Assisted funeral director in coordination of services.
  • Demonstrated self-reliance by meeting and exceeding workflow needs.
  • Exceeded customer satisfaction by finding creative solutions to concerns regarding the appearance of their loved ones.

Education

Diploma - Personal Support Worker

Thames Valley Alternative Secondary School
London, ON
05.2014

Diploma - Hairstylist

Marvel Beauty School
London, ON
06.2002

Valid First Aid/CPR

Red Cross

Valid Vulnerable Persons Criminal Background Check

Woodstock Police Dept

Skills

  • Ability to take initiative
  • Active listening skills
  • Adaptive communication styles to different audiences
  • Time management skills
  • Excellent interpersonal, oral and written communication skills
  • Creative Problem Solving skills

Timeline

Personal Support Worker

Woodingford Lodge
04.2021 - Current

Personal Support Worker

Private Home Care
09.2016 - 06.2021

Personal Support Worker

Ingersoll Support Services
05.2014 - 09.2021

Licensed Hair Stylist

McBeath/Dynes Funeral Home
02.2008 - 09.2016

Diploma - Personal Support Worker

Thames Valley Alternative Secondary School

Diploma - Hairstylist

Marvel Beauty School

Valid First Aid/CPR

Red Cross

Valid Vulnerable Persons Criminal Background Check

Woodstock Police Dept

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Abby Reissner