Summary
Overview
Work History
Education
Skills
Timeline
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Abby Provias

Welland,Ontario

Summary

Dedicated Pharmacy Assistant with experience at Boggio Pharmacy, skilled in prescription interpretation and resolving customer complaints. Known for delivering exceptional service and maintaining an organized environment, I excel in fast-paced settings while fostering teamwork. Proficient in pharmaceutical calculations, I ensure accuracy and efficiency in all tasks.

Overview

5
5
years of professional experience

Work History

Pharmacy Assistant

Boggio Pharmacy
01.2024 - Current
  • Kept pharmacy counter and related areas clean, neat and organized.
  • Answered telephones and provided information about order status, store hours and pharmacy procedures.
  • Greeted customers and responded to questions with friendly, knowledgeable assistance.
  • Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
  • Delivered exceptional customer service through active listening skills and addressing concerns promptly.
  • Assisted pharmacy staff with preparing medications and filling orders.
  • Facilitated effective communication between team members, fostering a collaborative work environment within the pharmacy.

Pharmacy Assistant

Rexall Pharmacy
08.2023 - 12.2023
  • Assisted pharmacists in maintaining a well-organized and clean pharmacy environment for optimal workflow.
  • Received deliveries of medication shipments, verifying contents against invoices while adhering to proper storage protocols.
  • Enhanced customer satisfaction by providing efficient and accurate prescription filling services.
  • Counted and labeled prescriptions with correct item and quantity.

PC Express

Loblaw Companies
03.2020 - 10.2023
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

Ontario College Diploma - Pharmacy Technician

Niagara College
Welland, ON
04-2024

High School Diploma -

Welland Centennial Secondary School
Welland, ON
06-2022

Skills

  • Data entry
  • Prescription interpretation
  • Resolving complaints
  • Compounding support
  • Computer savvy
  • Pharmaceutical calculations
  • Answering customer questions

Timeline

Pharmacy Assistant

Boggio Pharmacy
01.2024 - Current

Pharmacy Assistant

Rexall Pharmacy
08.2023 - 12.2023

PC Express

Loblaw Companies
03.2020 - 10.2023

Ontario College Diploma - Pharmacy Technician

Niagara College

High School Diploma -

Welland Centennial Secondary School
Abby Provias