Abby McCaw
Kingston,ON
Summary
Dynamic and customer-focused professional with proven expertise in hospitality service and exceptional customer service. Excelled at Dennys Restaurant by leveraging strong multitasking abilities and memory retention to enhance guest experiences. Demonstrated professionalism and empathy as a Pharmacy Assistant, with a knack for maintaining cleanliness and upholding food safety practices.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Dennys Restaurant
06.2024 - 10.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
01.2022 - 08.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
Education
High School Diploma -
L.C.V.I
Kingston, ON.06-2024
Skills
- Exceptional customer service
- Hospitality service expertise
- Memory retention
- Cleanliness standards
- Sales expertise
- Food safety practices
- Check payment processing
Languages
English
Native or Bilingual
French
Elementary
Certification
- ServSafe Alcohol Certification - National Restaurant Association.
- OSHA Certified
Timeline
Server
Dennys Restaurant
06.2024 - 10.2024
Pharmacy Assistant
Shoppers Drug Mart Pharmacy
01.2022 - 08.2024
High School Diploma -
L.C.V.I
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