Abby MacKenzie
Ottawa,ON
Summary
Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server/Barista
Allo Mon Coco
11.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Made and served specialty coffee beverages and cocktails.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Personal Care Aide
Arbour Trails Retirement Community
04.2020 - 09.2020
- Maintained clean, safe, and well-organized patient environment.
- Upheld COVID-19 sanitation regulations, screened visitors and residents upon entry.
- Responded to emergency calls from residents.
Cashier
Home Hardware Stores
06.2017 - 10.2017
- Greeted customers entering store and responded promptly to customer needs.
- Used POS system to enter orders, process payments and issue receipts
- Worked flexible schedule and extra shifts to meet business needs.
- Stocked, tagged and displayed merchandise as required
Education
High School Diploma -
Blessed Trinity Catholic Secondary School
Grimsby, ON06.2019
Skills
- Detail-Oriented
- Efficient in fast-paced environments
- Customer Service and Rapport
- Food Preparation and Safety
- Billing and Payment Processing
- Training and communicating effectively
Certification
- Smart Serve - 03/31/2022
- Food Handler's Certification -11/22/2021
Timeline
Server/Barista
Allo Mon Coco
11.2021 - Current
Personal Care Aide
Arbour Trails Retirement Community
04.2020 - 09.2020
Cashier
Home Hardware Stores
06.2017 - 10.2017
High School Diploma -
Blessed Trinity Catholic Secondary School
Smart Serve - 03/31/2022
Food Handler's Certification -11/22/2021
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