Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Emi Szabo

Peterborough

Summary

Detail oriented candidate with 7 years of customer service experience in multiple fields, and 6 years of education in botany and animal biology. Memorable approaches taken to facilitate individual service needs, addressing conflicts, and multitasking projects. Efficiently researches, classifies and analyzes specimens for educational purposes.


Overview

5
5
years of professional experience
1
1
Certification

Work History

Server/Barista

Revelstoke Cafe
07.2021 - Current
  • Promptly attends the needs of customers providing personalized service.
  • Efficiently multitasks independently managing walk-ins, dine-ins and daily upkeep tasks.
  • Maintains a clean and orderly service area for an enjoyable guest experience and efficiently follows opening/closing procedures.
  • Supports a collaborative work environment between staff roles.

Seasonal Worker - Fishing Lodge Maintenance

Loch Island Lodge
05.2023 - 08.2023
  • Assisted in species identification, maintained and enforced Ontario fishing regulations, processed fish for export to the U.S with proper documentation
  • Maintained diligent lodge housekeeping tasks, streamlined turnover rates and overall property upkeep.
  • Secured boats, towed and guided barge and maintained regular maintenance on 18' ceder strip boats with 20hp motors.


Plant Nursery Worker

Tiny Greens Plant Shop
09.2020 - 10.2021
  • Increased plant health and growth by consistently monitoring fertilizer and watering regimes.
  • Improved overall store organization by regularly maintaining and updating plant inventory records (gains/loses).
  • Assisted customers in selecting plants, providing personalized recommendations based on individual needs , requirements preferences.
  • Reduced plant loss by promptly identifying pests or diseases and applying appropriate treatments.

Manager/Barista

Hotel Gelato
09.2018 - 06.2019


  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Trained front-of-house staff on restaurant policies and procedures, guest service, techniques, and communication skills to promote positive experiences.
  • Oversaw drink preparation, production and presentation according to quality standards. Prepared and served food, espresso drinks, and alcoholic beverages.

Education

Bachelor of Science - Biology

Trent University
Peterborough, ON
07.2024

Skills

  • Organizational Skills - multitasking, detail oriented
  • Adaptability and Flexibility - Independent problem solving
  • Six years of applicable biological study and lab work

Languages

English
Native or Bilingual
Hungarian
Native or Bilingual

Certification

  • Smart Serve Certified - 2024
  • Food Handlers Certified - 2024
  • Pleasure Craft Operator - 2023

Timeline

Seasonal Worker - Fishing Lodge Maintenance

Loch Island Lodge
05.2023 - 08.2023

Server/Barista

Revelstoke Cafe
07.2021 - Current

Plant Nursery Worker

Tiny Greens Plant Shop
09.2020 - 10.2021

Manager/Barista

Hotel Gelato
09.2018 - 06.2019

Bachelor of Science - Biology

Trent University

Similar Profiles

CREATE PROFILE
Emi Szabo