Abby Brown
Frankford
Summary
Hardworking and passionate job seeker with strong interpersonal skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Take-Out Server
Batawa Ski Hill
12.2024 - 03.2025
- Prepared pick up area by laying out napkins and utensils, refilling condiments and performing other preliminary task.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods. Received and processed stock into inventory.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Knowledge of POS system to receive and process food and beverage orders.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Maintained energy and enthusiasm in fast-paced environment.
- Carried out day-to-day duties accurately and efficiently.
- Participated in continuous improvement by generating suggestions, engaging in problem solving activities to support teamwork.
Dietary Aide
Crown Ridge Long Term Care
08.2022 - 07.2023
- Arranged tray and or table settings with proper tableware, condiments, and tray card.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Followed all food safety regulations while preparing meals for patients.
- Reported and documented resident changes in consumption or behaviors.
- Monitored quality control procedures to guarantee preparation and delivery of healthy menu choices.
- Distributed food during busy peak periods to drive customer satisfaction.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
Cleaner
Clean Conscience Cleaning
05.2021 - 09.2021
- Used time management and efficient cleaning methods to meet deadlines.
- Worked alongside other cleaners to complete jobs in residential homes.
- Handled equipment, chemicals and materials properly and with caution.
- Used organic-based chemicals to disinfect floors, counters and furniture.
- Adhered to safety protocols, resulting in zero complaints, hazards or lost-time accidents.
- Delivered quality customer service to address urgent needs and cleaning requests.
Hostess
Denny's
10.2020 - 04.2021
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Cultivated positive guest relations by managing information and orchestrating speedy seating.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
- Informed servers of newly seated parties for speedy service.
- Documented reservations, alerted servers and managers of large groups and prepared seating.
- Monitored seating area and checked restrooms regularly to keep spotless.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Collaborated with kitchen to inform customers of wait times and answer questions about food.
- Answered customer questions about hours, seating and menu information.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained and adhered to all Covid 19 safety measures.
Education
High School Diploma -
Bayside Secondary School
Belleville, ON06.2021
Skills
- Extensive customer service and front line work experience Strive to consistently meet and exceed customer expectations
- Self-Motivated with proven strong organization and time management skills
- Active listener who pays attention to details
- Strong interpersonal and conflict resolution skills
Certification
Food Handlers Safety Course 2020
Smart Serve Course 2024
Timeline
Take-Out Server
Batawa Ski Hill
12.2024 - 03.2025
Dietary Aide
Crown Ridge Long Term Care
08.2022 - 07.2023
Cleaner
Clean Conscience Cleaning
05.2021 - 09.2021
Hostess
Denny's
10.2020 - 04.2021
High School Diploma -
Bayside Secondary School
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