Abbi Wilson
Victoria
Summary
A high performance candidate that has developed strong interpersonal and communication skills in fast-paced, customer-focused environments. Adept at understanding client needs and providing personalized Seeking to leverage these transferrable skills in new field to drive customer satisfaction and business experience.
Overview
4
4
years of professional experience
Work History
Style Advisor
Aritzia
05.2024 - 08.2024
- Maintained an organized workspace, ensuring all items were properly labeled, tagged, and ready for presentation on the sales floor.
- Conducted in-depth client consultations to identify personal style goals and develop customized wardrobe plans.
- Sell clothes and earn client confidence through unparalleled styling expertise within a competitive and fast-paced work environment.
- Created meaningful, memorable moments with clients, building deep and personalized connections that enhanced their loyalty and affinity to Aritzia.
- Worked efficiently and multitasked to ensure the best, personalized service to all clientele.
Barista
Starbucks
05.2023 - 12.2023
- Responsible for the execution of all drink choices on Starbucks menu, as well as any modifications to meet customer needs.
- Adhering to all safety, cleanliness, and decorum standards. Exceptional ability to multitask in a fast-paced, high-demand environment.
- Personally oversees the customer experience to meet and exceed customer needs, and builds lasting relationships with regulars.
- Educates customers on store offerings and coffee culture.
- Regularly delegates tasks and leads team to achieve sales and drive through goals
Landscaper
Yard Attack LTD
06.2021 - 08.2022
- Assist supervisors in building patios, fences and aesthetic yard designs–focusing on physical labor tasks such as shoveling, lifting and raking
- Maintained safe work environments by regularly inspecting equipment and adhering to safety guidelines during construction projects.
- Delivered high-quality results consistently under tight deadlines through meticulous planning processes from initial concept design through final execution.
- Contributed to the company''s growth by mentoring junior team members, sharing industry knowledge, best practices, and fostering a positive work culture.
- Utilized power tools and landscaping machines such as a bobcat, tamper and jackhammer to maintain outdoor areas.
Sales Associate
The Edge
09.2020 - 08.2021
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Managed returns, exchanges and refunds in accordance with store policy.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Consulted with manager about ordering new styles and inventory in accordance to current styles and trends
Cashier
Save On Foods
07.2020 - 08.2020
- Rang customers through a till while bagging groceries
- Maintained an organized, positive work environment and provided excellent customer service
Sales Associate
Giv’er Shirt Works
07.2020 - 08.2020
- Independently ran the retail store attached to the screen printing shop
- Folded and tagged clothing while keeping inventory and assisting customers with high quality customer service
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Updating the company website's inventory and fulfilling online orders through Shopify.
Education
Bachelor of Science - Psychology
University of Victoria
Victoria, BC04-2025
High school diploma -
Lindsay Thurber High School
Red Deer, AB06.2021
Skills
- Retail operations
- Goal setting
- Analytical thinking
- Interpersonal skills
- Client satisfaction
- Proficient in Excel
- Proficient in Python
- Proficient in Affinity Design and Publisher
- Brand awareness
- Outfit coordination
Languages
English
Native or Bilingual
Timeline
Style Advisor
Aritzia
05.2024 - 08.2024
Barista
Starbucks
05.2023 - 12.2023
Landscaper
Yard Attack LTD
06.2021 - 08.2022
Sales Associate
The Edge
09.2020 - 08.2021
Cashier
Save On Foods
07.2020 - 08.2020
Sales Associate
Giv’er Shirt Works
07.2020 - 08.2020
Bachelor of Science - Psychology
University of Victoria
High school diploma -
Lindsay Thurber High School
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