Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alana Hall

Long Beach

Summary

Dynamic Style Advisor with a proven track record at Aritzia, excelling in client consultations and personal styling. Recognized for enhancing customer satisfaction through exceptional communication and organizational skills. Adept at merchandise planning, fostering long-lasting client relationships, and staying ahead of industry trends to drive sales and elevate the shopping experience.

Experienced with inventory management, ensuring stock levels and product freshness. Utilizes teamwork and communication to maintain organized and efficient store operations. Track record of providing excellent customer service and adhering to store protocols.

Overview

2
2
years of professional experience

Work History

Style Advisor

Aritzia
08.2023 - Current
  • Provided exceptional customer service, addressing concerns promptly and professionally to maintain satisfaction.
  • Maintained an organized workspace, ensuring all items were properly labeled, tagged, and ready for presentation on the sales floor.
  • Conducted in-depth client consultations to identify personal style goals and develop customized wardrobe plans.
  • Regularly communicated with returning clients about new arrivals and promotions, fostering long-lasting relationships.
  • Participated in ongoing training sessions to stay up-to-date on industry trends and enhance professional development.

Crew Member

Trader Joe's
01.2023 - 08.2023
  • Improved overall store appearance by keeping aisles clean, uncluttered, and well-stocked throughout the day.
  • Unloaded produce items from truck, broke down pallets, loaded flats with proper produce items for placement on produce floor and checked produce on display for quality.
  • Handled customer complaints with patience and understanding, working towards a satisfactory resolution for both parties.
  • Assisted customers with purchases by providing knowledgeable recommendations and suggestions, educating customers on standard preparation and food pairing.
  • Supported store management by performing additional tasks as needed, such as opening or closing procedures.

Education

Bachelor of Arts - Communications

California State University of Northridge
Northridge, CA
05-2025

Skills

  • Client consultation
  • Personal styling
  • Product knowledge
  • Retail operations
  • Merchandise planning
  • Reliability
  • Excellent communication
  • Organizational skills

Languages

Spanish
Native or Bilingual

Timeline

Style Advisor

Aritzia
08.2023 - Current

Crew Member

Trader Joe's
01.2023 - 08.2023

Bachelor of Arts - Communications

California State University of Northridge

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Alana Hall