Abbey Gauthier
Grimsby
Summary
Motivated student with practical experience in customer service positions and skilled in administrative tasks. Demonstrated strengths include critical thinking, professionalism, and adaptability to thrive in fast-paced environments. Significant contributions made in previous roles through effective communication and problem solving abilities. Committed to ongoing professional development and eager to apply learned skills in a new setting.
Overview
5
5
years of professional experience
Work History
Labourer & Flagwoman
Fine Line Markings
04.2023 - 01.2025
- Managed high-stress situations effectively while calmly directing heavy vehicular and pedestrian traffic amidst adverse weather conditions or unforeseen obstructions.
- Facilitated smooth traffic transitions by expertly utilizing two-way radios for precise communication with coworkers at opposite ends of the construction zone.
- Promoted teamwork through active collaboration with crew members on various aspects of project execution such as material handling, equipment operation, or general labor tasks when needed.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
Gym Receptionist
GoodLife Fitness
01.2022 - 02.2023
- Provided accurate information regarding gym services, pricing options, class schedules, and personal training packages to prospective members.
- Handled incoming calls professionally and efficiently, addressing inquiries and scheduling appointments.
- Assisted management in maintaining a clean and organized gym environment, contributing to a positive atmosphere.
- Processed new memberships accurately, leading to an increase in gym revenue and member retention.
- Conducted facility tours for potential members showcasing amenities offered while highlighting benefits of joining the gym community.
Customer Service Representative
Lowe's
01.2020 - 11.2022
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Responded to customer requests for products, services, and company information.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Processed customer orders and accurately handled payment transactions.
Education
Diploma - Paralegal Studies
Mohawk College of Applied Arts And Technology
Hamilton, ONHigh School Diploma -
Orchard Park Secondary School
Hamilton, ON06-2018
Skills
- Customer service
- Product knowledge
- Incoming call management
- Professional telephone demeanor
- Team development
- Administrative tasks
- File management
- Punctual and reliable
Timeline
Labourer & Flagwoman
Fine Line Markings
04.2023 - 01.2025
Gym Receptionist
GoodLife Fitness
01.2022 - 02.2023
Customer Service Representative
Lowe's
01.2020 - 11.2022
Diploma - Paralegal Studies
Mohawk College of Applied Arts And Technology
High School Diploma -
Orchard Park Secondary School
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