Abaan Noman
Ottawa,ON
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Sales Associate
Roots
Ottawa
07.2023 - 03.2024
- Attended weekly team meetings to review performance goals and objectives.
- Reviewed files, recordings and other documents to obtain information to respond to requests.
- Increased purchase amounts by cross-selling with similar products.
- Obtained signatures for financial documents and internal and external invoices.
- Organized store by returning merchandise to proper areas and restocked displays.
Sales Associate
Hudson's Bay
Ottawa
12.2022 - 07.2023
- Greeted customers and provided exceptional customer service.
- Provided accurate information about products, prices and services.
- Maintained up-to-date knowledge of store merchandise and policies.
- Suggested ideas for improving store operations and increasing profits.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Cashier/Service Clerk
Metro Inc
Ottawa
08.2022 - 12.2022
- Assisted customers with inquiries and complaints in a professional manner.
- Processed payments, refunds, and exchanges accurately and efficiently.
- Compiled customer information into organized databases for easy access.
- Utilized computer software programs to create reports, labels, forms.
- Delivered high-quality customer service through deep commitment to knowledge and performance.
Education
Bachelor of Science - Computer Science
Carleton University
Ottawa, ON12-2027
Skills
- Client Account Management
- Order Processing
- Customer Needs Assessment
- Superb time management
- Verbal/written communication
- Inventory Tracking
References
References available upon request
Timeline
Sales Associate
Roots
07.2023 - 03.2024
Sales Associate
Hudson's Bay
12.2022 - 07.2023
Cashier/Service Clerk
Metro Inc
08.2022 - 12.2022
Bachelor of Science - Computer Science
Carleton University
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