Aayush Rathod
Toronto,Canada
Summary
Customer-focused professional with 6 years of experience in retail operations, specializing in inventory management, staff training, customer service excellence, and sales forecasting. Proven track record in managing store operations, promoting company programs, and ensuring a positive customer experience. Highly skilled in maintaining cleanliness and safety standards, managing team performance, and handling cash and transactions with precision.
Overview
7
7
years of professional experience
Work History
Retail Manager
Retail Shop Name
City, India
01.2018 - 10.2024
- Managed all aspects of store operations, including inventory control, staff scheduling, and customer service
- Led a team of employees, providing training on store procedures and customer service excellence
- Implemented stock management practices, ensuring product availability and minimizing waste
- Promoted and explained store promotions and loyalty programs to customers, increasing sales and customer retention
- Maintained a clean and organized store, ensuring compliance with health and safety regulations
- Assisted with product selection and explained store promotions to customers, enhancing their shopping experience
Education
Bachelor of Science - Computer Engineering
Pune Vidyarthi Griha's College of Engineering
Pune, Maharashtra06.2017
High School Diploma -
K. K. Wagh College of Polytechnic
Nashik, Maharashtra06.2014
Skills
- Customer Service Excellence
- Staff Training and Development
- Inventory Management
- Sales Forecasting and Stock Replenishment
- Cash Handling and Payment Processing
- Conflict Resolution
- Attention to Detail and Organizational Skills
- Strong Communication and Interpersonal Skills
- Computer Skills: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), POS Systems, and Retail Software
- Strong computing and troubleshooting skills
Timeline
Retail Manager
Retail Shop Name
01.2018 - 10.2024
Bachelor of Science - Computer Engineering
Pune Vidyarthi Griha's College of Engineering
High School Diploma -
K. K. Wagh College of Polytechnic
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