Aavash Bhandari
Orleans,Ontario
Summary
Dynamic IT professional with hands-on experience in network installation, troubleshooting, and security management. Proficient in diagnosing and resolving hardware and software issues across various platforms. Committed to continuous learning and development, with a strong focus on teamwork and collaboration.
Overview
3
3
years of professional experience
Work History
IT Technician
ITTI Computers
05.2021 - 10.2022
- Provided technical support to end-users by diagnosing and resolving hardware and software issues, ensuring minimal disruption to daily operations
- Installed, configured, and maintained network devices, including routers and switches, to support reliable and secure user connectivity
- Monitored system performance and implemented updates and patches to maintain security and efficiency across IT infrastructure
- Maintained office PCs, networks and mobile devices.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
IT Support Specialist
Vianet Communications
01.2020 - 10.2022
- Diagnosed and resolved complex hardware, software, and network issues, effectively reducing client downtime and ensuring optimal system performance
- Installed, configured, and maintained network infrastructure, including routers, switches, and wireless access points, to support stable and reliable connectivity
- Led network projects with a focus on efficient execution, overseeing tasks such as cable installation and device configuration, and demonstrated strong project management capabilities
- Optimized network performance through proactive monitoring and analysis using tools like Wireshark to identify and resolve traffic bottlenecks
- Strengthened network security by implementing robust protocols, including firewalls, VPNs, and encryption, while managing Active Directory to streamline user account policies and permissions
- Provided Tier 1 IT support to non-technical internal users through desk side support services.
Education
DIPLOMA - COMPUTER NETWORKING
CENTENNIAL COLLEGE
04.2024
Skills
- Network Troubleshooting
- Desktop Technical Support
- Hardware Installation
- Technical Support
- Software configuration
- Active Directory Management
- Cloud Networking (AWS, Azure, Google Cloud)
- Virtualization (VMware, Hyper-V)
- Performance Monitoring (Wireshark, SolarWinds)
- Routing and Switching
- Documentation and Reporting
Languages
English
Professional Working
Timeline
IT Technician
ITTI Computers
05.2021 - 10.2022
IT Support Specialist
Vianet Communications
01.2020 - 10.2022
DIPLOMA - COMPUTER NETWORKING
CENTENNIAL COLLEGE
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