Aashutosh Aggarwal
Victoria,BC
Summary
A highly motivated and customer-focused individual seeking a position as a team member. Possess exceptional Customer service skills and a strong work ethic. I am eager to grow within the company and take advantage of development opportunities to advance my career.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Food Service Attendant
SSP Canada Food Services
12.2024 - Current
- Contributed to the establishment''s positive reputation through consistent delivery of exceptional service quality.
- Managed high volume of customer orders, maintaining accuracy and efficiency under pressure.
- Accurately processed orders and transactions, ensuring correct billing for satisfied customers.
- Promoted special menu items to customers, increasing sales revenue for targeted dishes or beverages.
- Complied with all federal and state regulations regarding food safety and waste disposal.
Senior Sales Associate
7 Eleven
08.2023 - 11.2024
- Delivered exceptional customer service by engaging with customers in a friendly manner, addressing inquiries, and providing product information to enhance their shopping experience
- Maintained a clean and organized store environment to ensure a welcoming atmosphere for customers
- Managed cash register operations, including processing transactions, handling cash, and balancing the cash drawer at the end of shifts in accordance with company policies
- Received and inspected incoming shipments, organized stock on shelves, and ensured inventory accuracy through regular cycle counts
- Prepared and packaged merchandise for display, including pricing and labeling items to optimize sales potential
- Collaborated effectively with team members to meet daily sales and productivity goals, fostering a positive team environment
- Implemented promotional strategies to increase merchandise visibility and drive sales, leading to improved customer engagement and repeat business
- Handled customer complaints and resolved issues professionally, resulting in enhanced customer satisfaction and loyalty
- Developed a strong understanding of store products and services to assist customers in making informed purchasing decisions
- Trained new sales personnel on company policies, customer acquisition strategies and successful sales techniques.
- Generated sales leads and cold called potential customers.
- Trained junior sales associates on best practices in selling techniques, product knowledge, and relationship building.
Line Cook and Server
Davie Dosa Company
02.2023 - 07.2023
- Prepared and cooked a diverse range of menu items according to established recipes and quality standards, ensuring food consistency and presentation
- Operated multiple kitchen stations, including grill, sauté, and fry, demonstrating versatility and efficiency during high-volume service periods
- Maintained cleanliness and organization of the kitchen area, adhering to food safety and sanitation guidelines to ensure a safe working environment
- Assisted in inventory management by tracking stock levels, rotating supplies, and placing orders to ensure ingredient availability
- Engaged with customers to provide attentive service, taking and delivering orders while ensuring satisfaction throughout the dining experience
- Supported training and onboarding of new staff, sharing knowledge of menu items and kitchen operations to ensure team efficiency
Office Administrator
Swami Vivekananda Public School
10.2020 - 11.2022
- Managed daily administrative operations, including scheduling appointments, maintaining records, and handling correspondence to ensure efficient school functioning
- Assisted in the preparation and organization of school events, meetings, and activities, coordinating logistics and materials to ensure successful execution
- Maintained accurate student records and databases, ensuring confidentiality and compliance with relevant policies and regulations
- Processed enrollment forms, attendance records, and other documentation, ensuring timely and accurate reporting to relevant authorities
- Collaborated with teachers and administrative staff to streamline communication and enhance operational efficiency
- Handled financial transactions, including processing payments and managing budgets for school-related activities and events
Guest Service Cashier & Server
Sembawang Country Club
09.2019 - 09.2020
- Provided excellent customer service by welcoming guests, assisting with menu selections, and ensuring a pleasant dining experience
- Managed cashier duties, including processing transactions accurately, handling cash, and balancing the cash register at the end of shifts
- Prepared restaurant tables with attention to detail, ensuring cleanliness and proper setup to enhance guest satisfaction
- Took and served food and beverage orders promptly, maintaining high standards of service and food presentation
- Resolved customer complaints and inquiries professionally, leading to improved customer relations and repeat business
- Collaborated with kitchen staff to ensure timely food preparation and delivery, contributing to a smooth service operation
- Assisted in maintaining a clean and organized dining area, ensuring adherence to health and safety standards
- Engaged with guests to build rapport and encourage feedback, resulting in a positive dining atmosphere and increased customer loyalty
Education
MBA - Business Administration
University Canada West
Downtown, Vancouver09.2024
International Diploma - Hospitality & Management
TEG International College
Singapore09.2020
BA - Bachelor of Arts
Lovely Professional University
Punjab, India09.2019
Skills
- Exceptional customer service skills
- Strong communication abilities
- Detail-oriented
- Organized
- Accuracy in cash handling
- Inventory management
- Ability to work in a fast-paced environment
- Positive attitude
- Efficient multitasking
Certification
- Food Safe Level 1
- Serving it Right
Languages
English
Hindi
Timeline
Food Service Attendant
SSP Canada Food Services
12.2024 - Current
Senior Sales Associate
7 Eleven
08.2023 - 11.2024
Line Cook and Server
Davie Dosa Company
02.2023 - 07.2023
Office Administrator
Swami Vivekananda Public School
10.2020 - 11.2022
Guest Service Cashier & Server
Sembawang Country Club
09.2019 - 09.2020
MBA - Business Administration
University Canada West
International Diploma - Hospitality & Management
TEG International College
BA - Bachelor of Arts
Lovely Professional University
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