Overview
Work History
Timeline
Education
Summary
Skills
Work Availability
Accomplishments
Languages
Quote
Certification
Interests
Generic

Aashna Kalra

Project Manager
Markham,ON

Overview

20
20
years of professional experience
3
3
years of post-secondary education

Work History

Technical Project Manager

Zinnia
Remote, New Jersey
09.2022 - 07.2024
  • Successfully managed 15-plus multiple projects within the insurance sector, ensuring timely delivery and aligning the project objectives with company goals
  • Collaborated cross-functionally with the QA team to develop and implement a comprehensive testing plan
  • Prepared PowerPoint presentation outlining project status for weekly agenda and quarterly client meetings to review and map out future strategy for success; led daily scrums for increased collaboration and reduced time to market
  • Oversee project budgets, schedules and resources, delivering projects on time and within scope resulting in a 15% increase in customer satisfaction
  • Prepared work authorization draft that included budget approvals for client and legal approvals and utilized project management best practices and methodologies to optimize project delivery and output
  • Identified and mitigated project risks and issues ensuring successful project outcomes; collaborated with stakeholders to develop effective project plans and timelines and conducted root cause analysis on project issues and developed actionable recommendations to mitigate future risk
  • Facilitated project communication, enhancing client satisfaction level by 25%
  • Ensured compliance with industry regulations and internal policies throughout the project
  • Managed vendor relationships negotiated contracts to secure favorable terms and led the end-to-end implementation of a new policy administration system, coordinating with IT, Operations and customer service departments
  • Developed a detailed project plan outlining key activities, timelines and deliverables for reporting and audit projects; facilitated workshops and training sessions to educate staff on regulatory changes and new compliance procedures to foster competence, morale and retention of top talent

Product Manager | Scrum Master

EQ Bank (Contract)
Remote, Toronto
02.2019 - 06.2022
  • Led the development and integration of multiple vendor management applications, focusing on personal banking, commercial banking, small business banking, and wealth management
  • Participated in agile processes, including sprint planning, story writing, storyboarding with cards, drafting acceptance criteria, writing test cases, defect tracking, regression testing, and assisting key stakeholders with UAT.
  • Developed and maintained test plans and executed test scripts using HP ALM
  • Collaborated with various business stakeholders to assess system/process needs and recommended project, scope and solution options based on business needs and cost-benefit analysis, ensuring alignment with department strategic roadmap and vision
  • Identified and collaborated with project stakeholders, including individuals’ corporate team, PMO, Distribution, Architecture team, External Vendors, Sales & Business Development and Ops & Planning/IT
  • Lead the planning, tracking and management of small to mid-sized projects or project phases, mentoring and training junior-level Business Analyst, providing support, guidance and coaching to complete assigned tasks successfully
  • Conducted bi-weekly business status meetings and bi-weekly steering meetings
  • Participated in monthly releases & defect triaging; managed Meetings (scheduling, agenda preparation, meeting minutes creation and distribution)

Senior Business Analyst/Product Analyst

Canadian Bonded Ltd (Client : 407)
01.2014 - 12.2018
  • Company Overview: (Client: 407 ETR)
  • Worked as a Product Analyst for 407 ETR financial hardship app development lifecycle management
  • Recommended project, scope, and solution options based on business needs and cost analysis, ensuring alignment with the department's strategic roadmap and vision
  • Identified, analyzed, and validated stakeholder and user requirements closely with product owners, project managers, subject matter experts, and technical leads to create solutions that best deliver value to stakeholders
  • Worked within an agile environment leading backlog grooming and sprint planning, estimations and story creation for agile projects; defined the roadmap and prioritized the backlog of work to meet the vision promptly, and to meet the customer demands
  • Trained, coached, and mentored project team members and user participants to improve the quality and completeness of requirements specifications
  • Experienced in strategic requirements planning and prioritization including stakeholder analysis and effort estimation and coordinated with Product Owners of other development teams
  • (Client: 407 ETR)

Product Coordinator

Canadian Bonded Ltd (Client: BMO)
Toronto, CA
02.2007 - 11.2014
  • Reviewed sales, customer concerns, and new opportunities to drive business strategy at weekly planning sessions.
  • Prioritized roadmap in order to achieve product goals and metrics.
  • Documented user stories, specifications, and product features into detailed work order to communicate across teams and build mandatory requirements.
  • Collaborated with sales, marketing, and support teams to launch products on time and within budget.

Business Analyst

Common Collection Agency (Client:CIBC)
Toronto, CA
07.2004 - 02.2007
  • Interacted with internal customers to understand business needs and translate into requirements and project scope.
  • Analyzed data to identify root causes of problems and recommend corrective actions.
  • Generated ad-hoc reports to evaluate specific business requirements.
  • Provided technical support for troubleshooting analytics and reporting issues.

Timeline

Technical Project Manager

Zinnia
09.2022 - 07.2024

Product Manager | Scrum Master

EQ Bank (Contract)
02.2019 - 06.2022

Senior Business Analyst/Product Analyst

Canadian Bonded Ltd (Client : 407)
01.2014 - 12.2018

Product Coordinator

Canadian Bonded Ltd (Client: BMO)
02.2007 - 11.2014

Business Analyst

Common Collection Agency (Client:CIBC)
07.2004 - 02.2007

Bachelors of Commerce - Finance

Delhi University I
08.2001 - 09.2004

High School Diploma -

Wynberg Allen School

Education

High School Diploma -

Wynberg Allen School
India

Bachelors of Commerce - Finance

Delhi University I
India
08.2001 - 09.2004

Summary

Accomplished Project Manager offering 19 plus years of experience in IT Industry . Successful when leading high-performing teams to sustain product vision, roadmap and business goals. Exceptional technical expertise, leadership and talent for driving stellar, on-target results. Well-versed in building positive relationships with customers and other stakeholders. Strong requirements gathering, scope development and inventory coordination abilities. Skilled at overseeing complex, high-value technical projects with excellent planning competencies.

Skills

  • Project budget allocation
  • Technical project planning
  • Release planning
  • Software development
  • Vendor relationship management
  • Risk mitigation
  • Sprint planning
  • Schedule management
  • Cost estimation
  • Project management
  • Cross-function collaboration
  • Team management
  • Project leadership
  • Stakeholder relations
  • Agile project management
  • Stakeholder communication
  • Requirements analysis
  • Strategic planning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments

  • Collaborated with team of 10 in the development of project .
  • Resolved product issue through consumer testing.
  • Supervised team of 10-12 staff members.
  • Achieved testing result through effectively communication with client and testing team.

Languages

English
Hindi

Quote

There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins

Certification

CSPO - Scrum Alliance

Scrum Fundamentals (Scrum.Org)

Scrum Alliance CSPO Certified, Scrum Fundamentals Certified (SFC)

Product Owner -Scrum Alliance

Certified Software Tester (SQA)

Software Testing with LoadRunner (Toronto College of Technology)

Software Testing with Quality Center (Toronto College of Technology)

HP ALM

Interests

Reading

Nature Walk

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Aashna KalraProject Manager