Aarya Gautam
Abbotsford,BC
Summary
To obtain a position within an organization that will allow to put technical skills, professional abilities, analytical skills, and willingness to help others as well as gain experience and knowledge. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Runner
Cineplex Cinemas Abbotsford And VIP
12.2023 - Current
- Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.
- Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.
- Provided excellent customer service when interacting with clients, fostering positive relationships.
- Provided excellent customer service while meeting challenging time goals.
- Restocked food supplies in kitchen and organized storage areas.
- Kept detailed knowledge of and followed all food safety guidelines.
- Delivered exceptional guest experiences through attentive service and quick response to issues.
Cashier
Seven Oaks Liquor Store
02.2024 - 04.2024
- Greeted customers entering store and responded promptly to customer
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy
- Managed restocking supplies, updating accounts and maintaining files.
- Restocked and organized merchandise in front lanes.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Hostess/Server
R Restaurant
10.2023 - 12.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effect
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Used cash registers and credit card machines to cash out customers.
Clothing Sales Representative
Bhatbhateni Super Store
07.2022 - 04.2023
- Handled customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
- Developed and maintained positive customer relations and coordinated with team members to properly handle requests and questions.
- Assisted in training new hires and offered ongoing support to help them reach their full potential.
- Optimized workflow processes, allowing for more efficient use of resources and reduced turnaround times on projects.
- Contributed to team sales goals by upselling products and services to customers.
- Managed inventory to provide customers with access to products in high demand.
- Championed change initiatives that positively impacted workplace culture and employee morale across various departments within company.
- Conducted thorough market research, informing strategic planning initiatives aimed at expanding business operations.
Education
Bachelor of Science - Science
University of Fraser Valley
Abbotsford, BC08.2027
High School Diploma -
Kathmandu University High School
Kathmandu,Nepal12.2021
GED -
Learning Realm International School
Kathmandu,Nepal07.2019
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Patience and Empathy
- Cash Handling
- Time management skills
- Work Ethic and Integrity
- Guest Engagement
- Supply Restocking
- Detail Oriented
- Quick Learner
Certification
Serving It Right
Timeline
Cashier
Seven Oaks Liquor Store
02.2024 - 04.2024
Runner
Cineplex Cinemas Abbotsford And VIP
12.2023 - Current
Hostess/Server
R Restaurant
10.2023 - 12.2023
Clothing Sales Representative
Bhatbhateni Super Store
07.2022 - 04.2023
Bachelor of Science - Science
University of Fraser Valley
High School Diploma -
Kathmandu University High School
GED -
Learning Realm International School
Serving It Right
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