Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Additional Information
Languages
Timeline
Generic

Aarti Devi

Mississauga,Ontario

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of professional experience
1
1
Certificate

Work History

Bakery/Deli Department Manager

Walmart
03.2023 - Current
  • Plan, schedule, and manage bakery production, shipping, and cleaning tasks under strict supervision
  • Using a computerized system, place the appropriate orders for the necessary ingredients, supplies, and equipment
  • As needed, support for developing and implementing merchandising strategies for new cash businesses
  • Preparing financial reports, such as profit and loss statements
  • Putting advertising and marketing plans into action
  • Inventory control and keeping inventory levels constant.

Junior Bookkeeper

Taxscan
09.2023 - 12.2023
  • Proficiently managed the expert filing of personal and company tax returns using Intuit PROFILE
  • Conducted thorough analyses of financial statements to assess company success
  • Determined Harmonized Sales Tax (HST) and Input Tax Credits (ITC) for a variety of businesses
  • Oversaw critical aspects, including payroll management, ledger reconciliations, and bank reconciliations
  • Applied precise accounting principles to ensure accurate and compliant tax computations
  • Keeps track of the past by organizing documents
  • Processed accounts receivable and payable.

Customer Service Representative

Walmart
05.2022 - 02.2023
  • Ensured that agreed-upon customer service standards and levels are met
  • Managed complicated and escalating customer service concerns
  • Determined any potential hazards to reaching the company's growth objectives
  • Found and implemented methods to boost production, profitability, and service quality
  • Answered inquiries from customers about the products that were offered, sales, current prices, and future company changes.

Customer Services Representative

HDFC Bank
06.2018 - 03.2022
  • Enhanced client experiences by maintaining knowledge of HDFC' products and services, participating in sales initiatives, and adapting strategies for improved results
  • Sought solutions to improve the client experience and minimize negative factors, actively participating in setting sales targets and receiving regular coaching sessions
  • Provided friendly and efficient service, processed various financial transactions accurately, and resolved client issues promptly
  • Collaborated with senior internal officers as needed for complex client issues, while continuously seeking ways to enhance the overall branch experience
  • Ensured compliance with operational policies, procedures, and the Code of Business Conduct, actively contributing to branch financial goals by collecting fees and revenues
  • Performed additional duties as assigned by management to support branch operations and goals.

Education

Financial Planning and Wealth Management (Postgraduate Diploma) -

Lambton College in Toronto
01.2024

Bachelor of Commerce with Honors in Banking -

Sikh National College at Banga, India
05.2019

Skills

  • Customer service
  • Proficient in Microsoft Office
  • Fluent in Punjabi, Hindi, and English
  • Problem-solving
  • Written and verbal communication
  • Multi-tasker
  • Adaptability
  • Strong Management skills
  • Detail Oriented
  • Customer Experience
  • Financial Processing
  • Positive and Vibrant Attitude
  • Planning
  • Tech Savvy
  • Client Issue Resolution
  • Cash Management
  • Collaboration & team skills
  • Flexibility and Creativity
  • Mobile Banking
  • Transaction Services
  • Data Entry
  • Flexible Schedule
  • Self-Motivated
  • Organization Skills
  • Decision Making
  • Eagerness to Learn
  • Influence Skill
  • Desktop Applications
  • Excellent Listening Skills
  • Multitasker
  • Digital Literacy

Accomplishments

    Investment Funds in Canada

Certification

  • Investment Funds in Canada, 05/01/23, Canadian Securities Institute
  • Diploma in Computer Application, 03/01/16, S-Tech

Additional Information

101, Walmart

Languages

English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Junior Bookkeeper

Taxscan
09.2023 - 12.2023

Bakery/Deli Department Manager

Walmart
03.2023 - Current

Customer Service Representative

Walmart
05.2022 - 02.2023

Customer Services Representative

HDFC Bank
06.2018 - 03.2022

Financial Planning and Wealth Management (Postgraduate Diploma) -

Lambton College in Toronto

Bachelor of Commerce with Honors in Banking -

Sikh National College at Banga, India

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Aarti Devi