Summary
Overview
Work History
Education
Skills
Languages
Certification
Additional Information
Timeline
Generic

Aaron Pretto

Vancouver,BC

Summary

Enthusiastic Bartender/Barback proficient in handling food safely, maintaining clean work areas and restocking supplies. Eager to further develop wine, liquor and mixed drinks knowledge. Desiring to bring 5 years of related experience to a new growth-oriented position.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Account Manager/Customer Service

Mycosource Inc.
01.2013 - Current
  • Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
  • Built and strengthened long-lasting client relationships.
  • Evaluated client needs and developed tailored solutions.
  • Educated clients on new products or services to increase customer engagement with brand.
  • Coordinated with internal teams to facilitate prompt delivery of client projects.

Lead Barback

Sher Club (Scotia Bank Centre)
08.2016 - 04.2019
  • Greeted customers and provided friendly, knowledgeable service.
  • Coordinated with servers and bartenders to maintain smooth operation of bar area.
  • Restocked glassware, cleaned tables and organized supplies to meet demanding trading periods throughout shift.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Assisted in setting up and breaking down bar area for special events.
  • Replaced empty kegs and restocked all alcohol.

Server/Lead Barback

Chairmans Lounge (ACC/Scotia Bank Centre)
07.2015 - 07.2016
  • Served food and beverages promptly with focused attention to customer needs.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Education

Bachelor of Arts - Anthropology

York University
Toronto, ON

Studio Production And Engineering Diploma - Recording Arts

Harris Institute of The Arts
Toronto, ON

Skills

  • Cleaning Proficiency
  • Quality Assurance
  • Supply Restocking
  • Wait Staff Support
  • Problem Solving
  • Customer Service

Languages

English
Native or Bilingual

Certification

-BC S.I.R. certificate (2023)


-Brandywine Bartending School Diploma (2023)

Additional Information

References:


Mike Flude

Manager at Sher Club

(416) 892-4136

mikeflude@gmail.com


Dave Mott

Owner/Operator Brandywine Bartending School

(604) 649-1559

Timeline

Lead Barback

Sher Club (Scotia Bank Centre)
08.2016 - 04.2019

Server/Lead Barback

Chairmans Lounge (ACC/Scotia Bank Centre)
07.2015 - 07.2016

Account Manager/Customer Service

Mycosource Inc.
01.2013 - Current

Bachelor of Arts - Anthropology

York University

Studio Production And Engineering Diploma - Recording Arts

Harris Institute of The Arts

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Aaron Pretto