Results-oriented Marketing Specialist proficient in developing creative marketing collateral for diverse projects. Establishes clear standards and enforces protocols for consistent, high-quality results.
Overview
3
3
years of professional experience
Work History
Field Marketing Representative
Brookstone Windows And Doors
03.2021 - 09.2021
Measured success of field marketing initiatives using data-driven analyses, refining tactics based on key performance indicators.
Conducted regular market research to stay informed about industry trends and competitor activities, adjusting strategies accordingly.
Developed strong professional networks within the industry, fostering beneficial partnerships that furthered company objectives.
Collaborated with sales teams to develop targeted marketing campaigns, enhancing overall business growth.
Attained a record-breaking monthly lead validation rate of 98%.
Arena Attendant
University Of Waterloo
09.2018 - 03.2020
Performed ice resurfacing efficiently, reducing downtime between hockey games by 20% compared to previous seasons.
Enhanced guest experience by promptly responding to inquiries, addressing concerns, and providing clear directions when needed.
Contributed to smooth event operations by coordinating with other staff members and addressing issues promptly.
Monitored inventory levels of supplies and equipment, notifying management of any shortages or discrepancies to minimize operational disruptions.
Game Day Operations Staff Member
University Of Waterloo
09.2018 - 04.2019
Provided exceptional customer service to all attendees, addressing concerns and inquiries promptly and professionally.
Participated in post-game evaluations to identify areas for improvement in future events or seasons.
Maintained cleanliness standards within venue facilities by conducting regular inspections and coordinating cleaning efforts when needed.
Implemented emergency preparedness plans when necessary, promoting a secure atmosphere for everyone involved.
Maintained 100% accuracy in scoring and recording statistics for all varsity basketball games throughout the season.
Education
Bachelor of Arts - Recreation And Sports Business
University of Waterloo
Waterloo, ON
Bachelor of Science - Chemical Engineering
University of Waterloo
Waterloo, ON
Skills
Goal-Oriented
Customer Service
Brand standards
Objection handling
Technical Equipment Operation
Building rapport
Teamwork and Collaboration
Problem-Solving
Cash Handling
Event Management
Scheduling Coordination
Cleaning procedures
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Resolved product issue through consumer testing.
Candidate for Chemical Engineering at University of Waterloo