Aaron M. Granados
Azusa
Summary
Demonstrates strong logistics and customer relations expertise, facilitating efficient operations and team collaboration. Experience in training employees and managing shipments contributes to enhanced customer satisfaction and streamlined workflows. Committed to identifying, avoiding, and preventing jobsite hazards.
Overview
16
16
years of professional experience
1
1
Certification
Work History
General Laborer/Machine Operator
Mayfield Environmental Solutions
Long Beach
06.2025 - 05.2026
- Operated heavy machinery for waste management and environmental cleanup tasks.
- Operated hand tools and power tools to complete construction projects.
- Executed routine maintenance on machinery to enhance operational reliability.
- Maintained tools and equipment for reliable performance and longevity.
- Sorted and recycled materials to promote sustainable practices.
- Inspected sites to identify hazards and ensure compliance with safety regulations.
- Collaborated with team members to complete projects efficiently and effectively.
MOVER/DRIVER
Family Affair Moving
Santa Ana
08.2019 - 06.2025
- Lift, carry, and load furniture weighing up to 100 pounds onto trucks to and from locations, including up and down stairs.
- Delivered and set up furniture inside client's homes within committed time frames, including bed frames, mattresses, pianos, safes, dressers, tables, and chairs.
- Packed and unpacked items efficiently, ensuring organized preparation for livable environments, sales, or donations.
- Protected furniture from damage using established best practices, ensuring safe transport and delivery.
- Inspect completed jobs for quality assurance before departing from job sites.
E-COMMERCE & WAREHOUSE MANAGER
MVP Sports
Duarte
08.2016 - 03.2020
- Managed a team of employees to ensure daily shipments were processed.
- Coordinated shipping and receiving orders to ensure timely delivery.
- Developed product listings for Amazon to enhance visibility and sales.
- Collaborated on marketing strategies to increase product reach.
- Revised product descriptions to enhance clarity and appeal.
- Conducted daily inventory to ensure products were accounted for.
CUSTOMER SERVICE REPRESENTATIVE
Balaji Trading
Chino
02.2016 - 08.2019
- Assisted customers with order placement, refunds, and exchanges, ensuring a seamless shopping experience.
- Resolved customer complaints through phone, mail, e-mail, and social media, enhancing overall customer satisfaction.
- Sold products and services to customers in retail environment, contributing to sales goals and customer loyalty.
- Managed operations and business activities to achieve targeted results.
WAREHOUSE SUPERVISOR
Balaji Trading
Chino
02.2016 - 08.2016
- Supervised daily operations to maintain workflow and safety standards.
- Led team to implement efficient shipment procedures.
- Supervise loading and unloading operations.
- Manage shipment containers via ocean or air.
- Facilitated hiring and training of new warehouse staff to enhance team readiness.
- Coordinate inventory transfer within related departments.
- Prepare shipping documentation and other related tasks.
FULFILLMENT AGENT-SEASONAL POSITION
Nordstrom Rack
San Bernardino
10.2015 - 01.2016
- Collect merchandise based on sales order.
- Stocked merchandise efficiently from pallets to ensure product availability.
- Ensure daily inventory accuracy.
- Performed janitorial tasks to maintain cleanliness and safety throughout the facility.
ACCOUNT EXECUTIVE
Valor Communication
City of Industry
10.2012 - 05.2015
- Cultivated relationships with potential customers to drive revenue growth.
- Initiated new customer acquisition through targeted cold calling.
- Addressed customer product inquiries with tailored solutions to enhance satisfaction and loyalty.
- Effectively resolved customer issues and concerns with professionalism and sensitivity.
- Created sales orders and produced sales invoices.
- Provided planning on production of special orders.
- Contributed to special projects and executed additional responsibilities.
CUSTOMER SERVICE REPRESENTATIVE
Valor Communication
City of Industry
09.2012 - 10.2012
- Provided positive support and friendly demeanor to enhance customer experience.
- Informed customers about distinguished product features to assist in decision-making.
- Answered questions about the product posed by customer.
- Greeted customers upon arrival in showroom to create welcoming atmosphere.
WAREHOUSE CLERK
Valor Communication
City of Industry
08.2011 - 09.2012
- Conducted precise inventory counts to ensure stock availability for operations.
- Executed job orders by efficiently collecting merchandise to fulfill requests.
- Restocked merchandise to align with sales demands and enhance customer satisfaction.
- Performed janitorial duties to uphold cleanliness and hygiene standards.
CUSTOMER SERVICE
29th Bridge Productions
Los Angeles
01.2011 - 07.2011
- Coordinated multimedia project logistics for Creative Director, including scheduling appointments, researching potential clients, and supporting computer software initiatives.
- Promoted company visibility through website management and flyer distribution for marketing projects.
- Collaborated with design intern to develop innovative marketing ideas to enhance business promotion.
- Assisted Creative Director and Promotions Manager with scheduling and document management.
FRONT OFFICE CLERK
Dr. Douglas Stephey, OD
Covina
07.2010 - 01.2011
- Delivered prompt customer service to clients upon arrival for appointments.
- Guided customers through eyewear purchases to ensure satisfaction.
- Supported office manager with filing, answering phone calls, and scheduling appointments.
- Assisted in managing office operation and administration such as reports, inventory, and processing orders.
- Performed cleaning tasks to maintain facility cleanliness.
Education
HIGH SCHOOL DIPLOMA -
Sierra High School
CA06-2010
Skills
- Machine operation
- Logistics
- Quality control
- Inventory auditing
- Production support
- Invoicing
- Customer service
- Customer relations
- Window troubleshooting
- 75 WPM
- 10-key
- Conflict resolution
- Team building
- Employee training
- Project leadership
- Production support
Summary Of Key Qualifications
- Ten years working in customer service field
- Competent in managing responsibilities in a fast-paced, high-volume environment.
- Personable and flexible, works extremely well with co-workers.
- Skilled at building positive relationships and communicating well with customers of diverse backgrounds.
- Generated 3 million dollars in sales within one year
Certification
- OSHA 10 Certified
- CPR and First Aid Certified
- Integrity Selling Certified
Timeline
General Laborer/Machine Operator
Mayfield Environmental Solutions
06.2025 - 05.2026
MOVER/DRIVER
Family Affair Moving
08.2019 - 06.2025
E-COMMERCE & WAREHOUSE MANAGER
MVP Sports
08.2016 - 03.2020
CUSTOMER SERVICE REPRESENTATIVE
Balaji Trading
02.2016 - 08.2019
WAREHOUSE SUPERVISOR
Balaji Trading
02.2016 - 08.2016
FULFILLMENT AGENT-SEASONAL POSITION
Nordstrom Rack
10.2015 - 01.2016
ACCOUNT EXECUTIVE
Valor Communication
10.2012 - 05.2015
CUSTOMER SERVICE REPRESENTATIVE
Valor Communication
09.2012 - 10.2012
WAREHOUSE CLERK
Valor Communication
08.2011 - 09.2012
CUSTOMER SERVICE
29th Bridge Productions
01.2011 - 07.2011
FRONT OFFICE CLERK
Dr. Douglas Stephey, OD
07.2010 - 01.2011
HIGH SCHOOL DIPLOMA -
Sierra High School