Aaron Lalli
Garibaldi Highlands
Summary
Experienced with customer service and cash handling. Utilizes efficient transaction processing and problem-solving techniques to improve customer experiences. Track record of maintaining accurate records and ensuring positive shopping environment.
Overview
1
1
year of professional experience
Work History
Grocery Store Cashier
Save On Foods
09.2023 - 11.2023
- Managed cash register accurately, balancing cash drawers at the beginning and end of each shift.
- Resolved customer complaints professionally, demonstrating empathy and understanding to strengthen customer loyalty.
- Reduced wait times for customers with quick and accurate cash handling, resulting in higher customer retention rates.
- Processed various forms of payment securely, including cash, credit cards, checks, gift cards, and coupons; ensuring accuracy in all transactions.
Produce Clerk
Save On Foods
07.2022 - 09.2023
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
- Provided exceptional customer service through active listening skills when addressing concerns or answering questions about specific products or preparation methods.
- Improved customer satisfaction by providing prompt and knowledgeable assistance in the produce department.
Education
High School Diploma -
Howe Sound Secondary School
Squamish, BC06.2024
Commerce
University of Victoria
Victoria, BC04.2028
Skills
- POS System proficiency
- Cleanliness and Organization
- Patience and Empathy
- Workplace Safety
- Customer Service
- Positive Attitude
- Stock Rotation
Languages
English
Native or Bilingual
Spanish
Elementary
Timeline
Grocery Store Cashier
Save On Foods
09.2023 - 11.2023
Produce Clerk
Save On Foods
07.2022 - 09.2023
High School Diploma -
Howe Sound Secondary School
Commerce
University of Victoria
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