Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Aamir Shaikh

Mississauga,Canada

Summary

Results-driven Specialist with over 4 years of experience in the construction, design and sale industries. Proven ability to effectively manage projects, utilize advanced technical skills, and implement forward-thinking solutions to optimize workflows and exceed client expectations. Recognized for strong leadership, technical acumen, and a track record of driving operational excellence in dynamic environments. Seeking to leverage expertise in team management, operational streamlining, and delivering precise, high-quality results to contribute to innovative organizations.

Overview

8
8
years of professional experience

Work History

Head of Operations & Production

Azul Granite & Marble Inc.
Mississauga, ON
10.2022 - Current
  • Established positive and effective communication among fabrication staff and CNC operators, reducing miscommunications and missed deadlines.
  • Negotiated contracts and bids with vendors and stone suppliers to obtain the best pricing and terms.
  • Directed initiatives to improve work environment, company culture, or overall business strategy.
  • Developed and maintained relationships with general contractors, designers, and vendors.
  • Responsible for implementing business strategies to maximize customer satisfaction and grow company attraction, effectively targeting new markets and increasing revenue.
  • Led hiring, onboarding, and training of new hires to fulfill business requirements.
  • Reported issues to higher management with great detail and handled problematic situations with clients to assist lower-level employees and maintain excellent customer service.
  • Tracked trends and suggested enhancements to both challenge and refine the company's product offerings.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.

Lead Digital Templating Specialist

Laser Template Inc.
Toronto, ON
11.2019 - 09.2022
  • Met and worked with architects, project managers, designers, & general contractors to efficiently resolve the measurement scope and details for their renovation propositions.
  • Measured numerous projects, both commercial & residential, using LT 2D-3D and produced DXF files for CNC operators.
  • Completed accurate, detail-oriented shop sheets and provided 2D drawings for all job specifications to customers, contractors, & operations members regularly.
  • Adaptable and proficient in learning new concepts quickly to implement better & faster workarounds for industry-specific tasks.
  • Developed strong organizational, communication, and leadership skills by managing projects from start to finish.
  • Provided digital templating solutions for Stone & Glass industry companies and maintained great relationships for customer success.
  • Followed all company policies and procedures to deliver quality work and cultivated positive relationships to deliver timely and cost-effective services.
  • Generated reports detailing findings and recommendations.

Junior Regional Sales Executive

Laser Product Industries
Toronto, ON
01.2017 - 10.2019
  • Trained, coached, and mentored clients for technical support, business growth, and on-field aid.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.
  • Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
  • Developed and maintained strong working relationships with professionals within assigned territory.
  • Recorded and maintained accurate database entries by manually inputting information & efficient records in our customer CRM database.
  • Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
  • Attended monthly sales meetings, quarterly operations trainings, & annual expos.

Education

Certificate - Computer-Aided Design (CAD)

Sheridan College
Brampton, ON
01.2016 - 02.2016

Associate of Arts - Interactive Media Design

Seneca College of Applied Arts And Technology
North York, ON
09.2013 - 05.2015

Skills

  • Team Building & Leadership
  • Project Management & Scheduling
  • Process Improvement & Operations
  • Contract Negotiation & Client Retention
  • Workflow Optimization & Quality Assurance
  • CRM & Salesforce Utilization
  • Technical Training & Skills
  • Strategizing Business Plans
  • Sales & Market Expansion

Timeline

Head of Operations & Production

Azul Granite & Marble Inc.
10.2022 - Current

Lead Digital Templating Specialist

Laser Template Inc.
11.2019 - 09.2022

Junior Regional Sales Executive

Laser Product Industries
01.2017 - 10.2019

Certificate - Computer-Aided Design (CAD)

Sheridan College
01.2016 - 02.2016

Associate of Arts - Interactive Media Design

Seneca College of Applied Arts And Technology
09.2013 - 05.2015

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Aamir Shaikh