Aamir Shaikh
Mississauga,Canada
Summary
Experienced Digital Templating Specialist with over four years of expertise in project management, operations, and customer relationship building within the stone industry. Proficient in utilizing advanced laser measuring tools and industry-standard digital templating machines to ensure accuracy and efficiency. Recognized for exceptional attention to detail, strong problem-solving abilities, and a commitment to quality. Seeking to leverage managerial experience and technical expertise to deliver precise, high-quality solutions in a dynamic and innovative environment.
Overview
8
8
years of professional experience
Work History
Operations Manager
Azul Granite & Marble Inc.
10.2022 - 10.2024
- Established positive and effective communication among fabrication staff and CNC operators, reducing miscommunications and missed deadlines.
- Negotiated contracts and bids with vendors and stone suppliers to obtain the best pricing and terms.
- Directed initiatives to improve work environment, company culture, or overall business strategy.
- Developed and maintained relationships with general contractors, designers, and vendors.
- Responsible for implementing business strategies to maximize customer satisfaction and grow company attraction, effectively targeting new markets and increasing revenue.
- Led hiring, onboarding, and training of new hires to fulfill business requirements.
- Reported issues to higher management with great detail and handled problematic situations with clients to assist lower-level employees and maintain excellent customer service.
- Tracked trends and suggested enhancements to both challenge and refine the company's product offerings.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Digital Templating Specialist
Laser Template Inc.
11.2019 - 09.2022
- Met and worked with architects, project managers, designers, & general contractors to efficiently resolve the measurement scope and details for their renovation propositions.
- Measured numerous projects, both commercial & residential, using LT 2D-3D and produced DXF files for CNC operators.
- Completed accurate, detail-oriented shop sheets and provided 2D drawings for all job specifications to customers, contractors, & operations members regularly.
- Adaptable and proficient in learning new concepts quickly to implement better & faster workarounds for industry-specific tasks.
- Developed strong organizational, communication, and leadership skills by managing projects from start to finish.
- Provided digital templating solutions for Stone & Glass industry companies and maintained great relationships for customer success.
- Followed all company policies and procedures to deliver quality work and cultivated positive relationships to deliver timely and cost-effective services.
- Generated reports detailing findings and recommendations.
Junior Sales Executive
Laser Product Industries
02.2017 - 10.2019
- Trained, coached, and mentored clients for technical support, business growth, and on-field aid.
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and an expanded client base.
- Identified new business opportunities through cold calling, networking, marketing and prospective database leads.
- Developed and maintained strong working relationships with professionals within assigned territory.
- Recorded and maintained accurate database entries by manually inputting information & efficient records in our customer CRM database.
- Met with customers to discuss and ascertain needs, tailor solutions, and close deals.
- Attended monthly sales meetings, quarterly operations trainings, & annual expos.
Education
Certificate - Computer-Aided Design (CAD) Information
Sheridan College
02-2016
Associate of Arts - Interactive Media Design
Seneca College of Applied Arts And Technology
North York, ON05-2015
High School Diploma -
Meadowvale Secondary School
Mississauga, ON06-2013
Skills
- Team building/leadership
- Project Management
- Customer Relationship Management (CRM)
- Creative Problem Solving
- Sales Strategy & Technical Support
- Time Management & Scheduling
- Performance Reporting
- Advanced training in LT 2D-3D Software
Timeline
Operations Manager
Azul Granite & Marble Inc.
10.2022 - 10.2024
Digital Templating Specialist
Laser Template Inc.
11.2019 - 09.2022
Junior Sales Executive
Laser Product Industries
02.2017 - 10.2019
Certificate - Computer-Aided Design (CAD) Information
Sheridan College
Associate of Arts - Interactive Media Design
Seneca College of Applied Arts And Technology
High School Diploma -
Meadowvale Secondary School
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