Overview
Work History
Education
Skills
Certification
Personal Information
Languages
Timeline
Generic

Abdullah Bamousa

Surrey,BC

Overview

17
17
years of professional experience
1
1
Certification

Work History

Cybersecurity SOC Analyst

EASTERN PROVINCE MUNICIPALITY
10.2021 - 06.2024
  • Continuously monitored networks, systems, and endpoints using security tools like SIEM (Security Information and Event Management) to detect suspicious activities.
  • Investigated, prioritized, and responded to security incidents. This involves analyzing potential threats, containing the breach, and mitigating damage.
  • Detected malicious activities, intrusions, or abnormal behaviors through log analysis, network monitoring, and other security tools.
  • Documented all incidents and security breaches for auditing, analysis, and future reference. Prepared reports on security metrics and incident trends.
  • Worked closely with IT and DevOps teams to ensure system security. Provided security advice and help implementing best practices.
  • Assisted in training staff on security best practices, phishing detection, and other potential threats.


Network Support Engineer

UNITED MODERN TRADING CO.
11.2019 - 09.2021
  • Improved network performance by troubleshooting and resolving hardware, software, and connectivity issues.
  • Set up hardware and software in optimal configurations to meet network performance requirements.
  • Maintained strong relationships with key vendors to obtain necessary equipment and services at competitive prices.
  • Reduced downtime for clients by providing efficient technical support and timely issue resolution.
  • Worked closely with information security teams in addressing identified vulnerabilities within the organization''s IT infrastructure.
  • Monitored network hardware operations to evaluate proper configuration.

Sales Representative

AL-FAJR EST.
10.2018 - 11.2019
  • Achieved top performer status consistently through dedication to meeting goals and exceeding expectations.
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
  • Built relationships with customers and community to promote long term business growth.
  • Negotiated prices, terms of sales and service agreements.

IT Supervisor

BRAIRA HOTELS & RESORTS
04.2018 - 10.2018
  • Managed information technology and computer systems
  • Ensured security of data, network access and backup systems
  • Identified problematic areas and implemented strategic solutions in time
  • Conducted regular audits of hardware and software assets, identifying areas for improvement or replacement as needed to maintain optimal performance levels within the organization''s infrastructure.
  • Served as a liaison between IT department and executive leadership team, effectively communicating project updates and strategic initiatives.

Social Media Coordinator

CANADAWEST AGENT SERVICES
07.2013 - 10.2016
  • Created social media content with consistent content and tone.
  • Monitored comments sections across platforms to address negative feedback and maintain brand reputation.
  • Collaborated closely with marketing teams to align social media initiatives with larger promotional goals.
  • Created content strategies for digital media.

IT Help Desk Agent

IMAM ABDULRAHMAN AL FAISAL HOSPITAL
02.2007 - 04.2010
  • Diagnosed and troubleshot hardware, software and network issues.
  • Developed strong working relationships with clients, providing exceptional customer service.
  • Contributed to the implementation of new systems and software upgrades, minimizing disruptions for users.
  • Used ticketing systems to manage and process support actions and requests.
  • Created user accounts and assigned permissions.


Education

Bachelor of Information Technology -

Kwantlen Polytechnic University
Surrey, BC
01-2018

Associate's Degree - Information Technology

Jeddah Community College
Jeddah, Saudi Arabia
01.2009

Skills

  • Strong analytical thinker
  • Effective communicator
  • Professional team player
  • Skilled in FortiSIEM

Certification

  • Cisco Certified Network Associate Routing and Switching (CCNA), Cisco Networking Academy (Canada)
  • Canadian Airport Security Awareness Program (CASAP), Vancouver Airport Authority (Canada)
  • The Complete Cyber Security Course: Hackers Exposed, StationX (UK)
  • The Complete Cyber Security Course: Network Security, StationX (UK)
  • The Complete Cyber Security Course: Anonymous Browsing, StationX (UK)
  • The Complete Cyber Security Course: End Point Protection, StationX (UK)
  • NSE 5 FortiSIEM 5.2, Fortinet

Personal Information

Title: CYBER SECURITY ENGINEER

Languages

English
Arabic

Timeline

Cybersecurity SOC Analyst

EASTERN PROVINCE MUNICIPALITY
10.2021 - 06.2024

Network Support Engineer

UNITED MODERN TRADING CO.
11.2019 - 09.2021

Sales Representative

AL-FAJR EST.
10.2018 - 11.2019

IT Supervisor

BRAIRA HOTELS & RESORTS
04.2018 - 10.2018

Social Media Coordinator

CANADAWEST AGENT SERVICES
07.2013 - 10.2016

IT Help Desk Agent

IMAM ABDULRAHMAN AL FAISAL HOSPITAL
02.2007 - 04.2010
  • Cisco Certified Network Associate Routing and Switching (CCNA), Cisco Networking Academy (Canada)
  • Canadian Airport Security Awareness Program (CASAP), Vancouver Airport Authority (Canada)
  • The Complete Cyber Security Course: Hackers Exposed, StationX (UK)
  • The Complete Cyber Security Course: Network Security, StationX (UK)
  • The Complete Cyber Security Course: Anonymous Browsing, StationX (UK)
  • The Complete Cyber Security Course: End Point Protection, StationX (UK)
  • NSE 5 FortiSIEM 5.2, Fortinet

Bachelor of Information Technology -

Kwantlen Polytechnic University

Associate's Degree - Information Technology

Jeddah Community College

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