Aaliyah Taylor
Toronto,ON
Summary
Hardworking and enthusiastic , trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Line Cook
BahaMar Resort
Bahamas
01.2020 - 04.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
Housekeeper
Breezes
Nassau, New Providence
06.2018 - 12.2019
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas
- Supplied extra towels and toiletries when requested to optimize guest comfort
- Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
Customer Service Representative
Lightbourne and sons
Nassau, New Providence
05.2016 - 06.2018
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Informed customers about billing procedures, processed payments and provided payment option setup assistance
- Consulted with customers to resolve service issues.
Cashier Team Lead
Solomons
Nassau, New Providence
02.2014 - 01.2015
- Accepted cash and credit card payments, issued receipts and provided change
- Delivered high level of customer service to patrons using active listening and engagement skills
- Answered customer questions and provided store information
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Communicated with customers and team members to solve problems.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Resolved customer complaints professionally, maintaining a positive brand image and fostering customer retention.
Education
Diploma -
R.m. Bailey
Bahamas09.2017
Skills
- Time Management
- Attention to Detail
- Highly motivated
- Customer Service
- Professional Attitude
- Reliable and Trustworthy
- Problem-Solving
- Active listener
Languages
English
Professional Working
Certification
Smart serve
Diploma
Timeline
Line Cook
BahaMar Resort
01.2020 - 04.2022
Housekeeper
Breezes
06.2018 - 12.2019
Customer Service Representative
Lightbourne and sons
05.2016 - 06.2018
Cashier Team Lead
Solomons
02.2014 - 01.2015
Diploma -
R.m. Bailey